fix problems on PestPac [iphone]

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—— Run into issues on PestPac ? Get help pending when official support gets back to you!

PestPac Mobile (version 3)
Info:
company: WorkWave LLC
: http://www.pestpac.com/support
: workwave.com
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Payments issue

Double charges services on invoices

Fix: 1. Review the invoice details before finalizing to ensure that services are not being duplicated. 2. Check the settings in the app for any... ⇲
 
Glitches issue

Glitches with scanning location barcodes

Fix: 1. Ensure that the camera lens is clean and unobstructed. 2. Test the barcode scanning feature in a well-lit area to improve recognition.... ⇲

Animation glitches causing delays

Fix: 1. Disable animations by going to Settings > Accessibility > Motion and turning on 'Reduce Motion'. This can help improve performance. 2. C... ⇲
 
UI issue

Lack of text scaling

Fix: 1. Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size and moving the slider to increase text size.... ⇲

Cannot swipe between jobs easily

Fix: 1. Use the job list view to select jobs instead of swiping. 2. Familiarize yourself with the app's navigation layout to find the quickest w... ⇲

Sketch feature is not user-friendly

Fix: 1. Familiarize yourself with the sketch feature by practicing on a blank canvas. 2. Look for tutorials or guides within the app that may he... ⇲

Cannot view all devices at once

Fix: 1. Check if there is a 'View All' option in the devices section. If not, consider viewing devices in groups or categories. 2. Use filters t... ⇲

Long address information not visible

Fix: 1. Try rotating your device to landscape mode to see if more information is displayed. 2. Adjust the font size in your device settings to s... ⇲
 
Compatibility issue

Limited navigation options (only Apple Maps)

Fix: 1. Use Apple Maps for navigation and then copy the address to another navigation app if needed. 2. Consider using a third-party app for nav... ⇲
 
Uploads issue

Slow photo upload process

Fix: 1. Ensure you are connected to a strong Wi-Fi network to improve upload speeds. 2. Reduce the size of photos before uploading by using a ph... ⇲

Cannot upload documents (only photos)

Fix: 1. Use a file-sharing service to store documents and share links instead of uploading directly. 2. Convert documents to images if possible... ⇲
 
Customization issue

Cannot select multiple materials at once

Fix: 1. Check if there is a multi-select option in the materials section. If not, select materials one at a time. 2. Create a list of frequently... ⇲

Cannot delete favorite chemicals

Fix: 1. Check the app's help section for instructions on how to delete favorites. 2. Try logging out and back in to refresh the app's settings.... ⇲
 
Login issue

No option to be logged in on multiple devices

Fix: 1. Use the app on one device at a time to avoid conflicts. 2. If you need to switch devices, log out of one before logging into another.... ⇲

Frequent logouts

Fix: 1. Check your internet connection to ensure it is stable. 2. Clear the app's cache by going to Settings > General > iPhone Storage, find Pe... ⇲
 
Syncing issue

Favorites for pests not saving

Fix: 1. Ensure you are following the correct steps to save favorites. Check the app's help section for guidance. 2. Try logging out and back int... ⇲

PestPac does not refresh with new appointments

Fix: 1. Manually refresh the app by pulling down on the screen to check for new appointments. 2. Restart the app to force it to refresh. OR 3... ⇲
 
Permissions issue

Cannot open appointments without being clocked in

Fix: 1. Clock in before trying to access appointments. 2. If you need to view appointments without clocking in, consider keeping a separate cale... ⇲
 
Bugs issue

Issues with marking stations as completed

Fix: 1. Ensure you are following the correct procedure for marking stations as completed. Check the app's help section for guidance. 2. Restart... ⇲
 
Updates issue

Timing issues after updates

Fix: 1. After an update, restart your device to ensure all changes take effect. 2. Check for any additional updates that may address timing issu... ⇲
 
Settings issue

Inability to reschedule past appointments

Fix: 1. Check if there is a specific time frame for rescheduling appointments in the app's settings. 2. Use a separate calendar app to track and... ⇲

Cannot make pest service appointments when due

Fix: 1. Ensure you are following the correct procedure for scheduling appointments. Check the app's help section for guidance. 2. If the app is... ⇲
 
Network issue

PestPac disconnects from scanner

Fix: 1. Ensure the scanner is charged and within range of your device. 2. Restart both the app and the scanner to re-establish the connection.... ⇲
 
Crashes issue

Crashes when drawing on diagrams

Fix: 1. Ensure your device has enough memory available by closing other apps. 2. Restart the app or your device to clear any temporary glitches.... ⇲
 
Search issue

No search feature for materials

Fix: 1. Use the filter options available in the materials section to narrow down your search. 2. Keep a manual list of frequently used materials... ⇲
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 what users are saying
Bad experience
62.8%

Good experience
28.5%

Neutral
8.8%

~ from our NLP analysis of 137 combined software ratings.

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 Private Data PestPac collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics