fix problems on Wolow [iphone]

—— Run into issues on Wolow? Get help pending when official support gets back to you!

Wolow - Wake on LAN

Info:

company: Jack Baker

: https://wolow.site/ios

Chat with our AI-based Wolow Support

🛠️ Common Wolow Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing shortcut input for awake status

Fix: Check the app settings to see if there is an option to create or customize shortcuts. If not, consider using iOS Shortcuts app to create a c... ⇲

Cannot turn on PC without being on the same WiFi

Fix: To work around this limitation, consider setting up a VPN on your home network. This way, you can connect to your home network remotely and... ⇲

UI issue

Companion app lacks user interface

Fix: Try to familiarize yourself with the app by exploring all available menus and settings. Sometimes, the interface may not be intuitive, but a... ⇲

Bugs issue

Device status feature does not work

Fix: Ensure that the app has the necessary permissions to access your network. Go to your iPhone settings, find the app, and check if it has perm... ⇲

Shutdown and reboot functions cause issues

Fix: Before using the shutdown or reboot functions, ensure that your PC is configured to allow these actions remotely. Check your PC's power sett... ⇲

Support issue

Confusing setup instructions

Fix: Look for online tutorials or video guides that walk you through the setup process step-by-step. Visual aids can often clarify confusing inst... ⇲

Network issue

Wolow cannot scan network for devices

Fix: Check your iPhone's network settings to ensure that it is connected to the correct WiFi network. The app may not be able to scan if you are... ⇲

Payments issue

Premium features do not unlock properly

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to premium features. Check the App Store for any av... ⇲

Loading issue

Status gets stuck on pending

Fix: Try restarting the app and your iPhone. Sometimes, a simple restart can resolve temporary glitches that cause the status to get stuck. OR... ⇲

Settings issue

No hibernation option available

Fix: If hibernation is not available in the app, consider using the shutdown function instead, as it may achieve a similar result depending on yo... ⇲

Requires MAC and IP address input

Fix: To simplify the process, create a document or spreadsheet where you store the MAC and IP addresses of your devices. This way, you can easily... ⇲

Privacy issue

Privacy concerns regarding data collection

Fix: Review the app's privacy policy to understand what data is collected and how it is used. If you are uncomfortable with the data collection,... ⇲

Compatibility issue

Wolow does not work consistently for all devices

Fix: Check for any firmware updates for the devices that are not working consistently. Sometimes, compatibility issues can be resolved with a sim... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.6%

Bad experience

12.4%

Neutral

3.0%

~ from our NLP analysis of 1,205 combined software ratings.

Private Data Wolow collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Premium: $4.99 Unlock shutdown, reboot, awake status & more.