fix problems on Rappi [iphone]

—— Run into issues on Rappi? Get help pending when official support gets back to you!

Rappi: Market and Food Online

Info:

company: Rappi

: http://www.rappi.com

: www.rappi.com

Chat with our AI-based Rappi Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Account creation process is slow

Fix: Ensure you have a stable internet connection before starting the account creation process. If your connection is weak, try switching to a di... »»

Customer service is unresponsive

Fix: Use the in-app chat feature during off-peak hours when response times may be quicker. Be concise and clear in your queries to facilitate fas... »»

Bugs issue

Frequent order inaccuracies

Fix: Double-check your order before finalizing it. Ensure that all items are correct and that any special instructions are clearly noted. Take a... »»

Missing items in orders

Fix: When placing your order, double-check the items in your cart before checkout. This can help ensure that you have selected everything you nee... »»

Payments issue

Payment processing issues

Fix: Verify that your payment method is valid and has sufficient funds. Check the expiration date of your card and ensure that it is not blocked... »»

Refund process is complicated

Fix: Familiarize yourself with the refund policy outlined in the app. Make sure to follow the specified steps for requesting a refund, including... »»

Freezing issue

App glitches and freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Rappi, and tap 'Update' if available. This can fix bu... »»

Slow issue

Inconsistent delivery times

Fix: Check the estimated delivery time before placing your order. If the time seems unusually long, consider placing your order at a different ti... »»

Compatibility issue

Limited support for international users

Fix: Check if the app has a language setting that can be adjusted to your preferred language. This may improve your experience and understanding... »»

UI issue

Navigation issues within the app

Fix: Familiarize yourself with the app layout by exploring different sections. Take note of where key features are located to improve your naviga... »»

Security issue

Security alerts for legitimate transactions

Fix: Ensure that your app is updated to the latest version, as updates often include security improvements that can reduce false alerts. OR If... »»

Settings issue

Cancellation policies are unclear

Fix: Review the cancellation policy in the app's help section or terms of service. Understanding the policy can help you navigate cancellations m... »»

Account issue

Difficulty in managing subscriptions

Fix: Go to your account settings and look for a subscriptions section. Here, you should be able to view and manage your subscriptions easily. O... »»

Messages issue

Inadequate communication from delivery personnel

Fix: Use the in-app messaging feature to communicate directly with your delivery person. This can help clarify any issues or questions you may ha... »»

Syncing issue

Lack of real-time order tracking

Fix: Ensure that you have enabled location services for the app. Go to your iPhone settings, find Rappi, and allow location access to improve tra... »»

Customization issue

Limited options for filtering restaurants

Fix: Use the search bar to look for specific types of cuisine or restaurants instead of relying solely on filters. This can help you find what yo... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.2%

Bad experience

6.3%

Neutral

2.6%

~ from our NLP analysis of 77,927 combined software ratings.

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Private Data Rappi collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Live Event Ticket: $4.99 Online ticket for your Rappi Live Event
Live Event Ticket: $3.99 Online ticket for your Rappi Live Event
Live Event Ticket: $7.99 Online ticket for your Rappi Live Event
Live Event Ticket: $1.99 Online ticket for your Rappi Live Event
Live Event Ticket: $23.99 Online ticket for your Rappi Live Event
Live Event Ticket: $11.99 Online ticket for your Rappi Live Event
Live Event Ticket: $8.99 Online ticket for your Rappi Live Event
Live Event Ticket: $2.99 Online ticket for your Rappi Live Event