—— Run into issues on Translate Add Subtitles Video? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for the app, and check if an update is available. If so... ⇲
Fix: Check your internet connection. A stable connection is crucial for translation features. If you are on Wi-Fi, try switching to mobile data o... ⇲
Fix: Clear the app's cache by going to your iPhone settings, finding the app, and selecting 'Clear Cache' if available. This can help reduce glit... ⇲
Fix: Free up storage space on your device. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to ensure there is enou... ⇲
Fix: Regularly restart your iPhone to clear temporary files and refresh the system, which can help reduce app crashes. OR Limit the number of... ⇲
Fix: Check if there is a specific method to delete projects within the app, such as swiping left on the project name or tapping an edit button. I... ⇲
Fix: Check the volume settings on your device and ensure that the app is not muted. Also, check the exported video in a different media player to... ⇲
Fix: Check the app's audio settings to ensure that sound is enabled. Sometimes, settings can revert after updates or crashes. OR Try restartin... ⇲
Fix: Log out of your account and log back in. This can sometimes refresh your subscription status and correct tracking issues. OR Keep a manua... ⇲
Fix: Consider using a secondary translation tool or app to verify translations before inputting them into the subtitle editor. This can help ensu... ⇲
Fix: Ensure that you are following the correct saving procedure as outlined in the app's help section. Sometimes, saving requires a specific acti... ⇲
Fix: Explore the app settings thoroughly to see if there are hidden customization options. Sometimes, features are not immediately visible. OR... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. OR Loo... ⇲
Fix: Ensure that your device has enough free storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps. OR... ⇲
Fix: Log out of your account and log back in to refresh your subscription status. This can sometimes resolve access issues after payment. OR C... ⇲
Fix: Edit your video into shorter segments using a video editing app before importing it into the subtitle app to work around the length limitati... ⇲