fix problems on Fayr [iphone]

—— Run into issues on Fayr? Get help pending when official support gets back to you!

Fayr - Co-Parenting Simplified

Info:

company: Fayr LLC

: https://www.fayr.com/contact/

: www.fayr.com

Chat with our AI-based Fayr Support

🛠️ Common Fayr Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Fayr freezes frequently

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

notifications do not work

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > Fayr. Ensure that 'Allow Notifications' is turned on and that... ⇲

Messages issue

messages fail to send

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and cellu... ⇲

chat function is unreliable

Fix: 1. Clear app cache: If the app has a cache-clearing option, use it to remove any temporary files that may be causing issues with the chat fu... ⇲

Customization issue

cannot edit series of events

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may include bug fixes for editing events. 2. Try deleti... ⇲

no option for multiple parents

Fix: 1. Check app settings: Go to the settings within the Fayr app to see if there is an option to add multiple parents or co-parents. If not, co... ⇲

difficult to set up complex schedules

Fix: 1. Break down the schedule: Instead of trying to set up everything at once, break the schedule into smaller, manageable parts and set them u... ⇲

cannot log parenting time for each child separately

Fix: 1. Use a workaround: Consider creating separate entries for each child in the app, if possible, to track parenting time individually. 2. Doc... ⇲

limited functionality for expense tracking

Fix: 1. Use a spreadsheet: Create a simple spreadsheet to track expenses related to co-parenting, which can be more flexible than the app's funct... ⇲

transition times are inflexible

Fix: 1. Use a workaround: If the app does not allow for flexible transition times, consider manually adjusting the schedule around the fixed time... ⇲

UI issue

poor editing functionality

Fix: 1. Familiarize yourself with the app: Review any tutorials or help sections within the app to understand the editing features better. 2. Use... ⇲

Crashes issue

Fayr crashes and loses data

Fix: 1. Regularly save your work: Make it a habit to save any changes frequently to minimize data loss. 2. Update the app: Ensure you are using t... ⇲

Bugs issue

inconsistent time stamps

Fix: 1. Check time zone settings: Ensure that your iPhone's time zone is set correctly by going to Settings > General > Date & Time and enabling... ⇲

Notifications issue

no way to mark all notifications as read

Fix: 1. Manually clear notifications: Go through each notification and mark them as read individually. This may be tedious but is a temporary sol... ⇲

no real-time notifications for chat

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can affect real-time notifications. 2. Enab... ⇲

Payments issue

subscription fee not clearly stated

Fix: 1. Review app details: Check the app's description in the App Store for any mention of subscription fees or in-app purchases. 2. Explore set... ⇲

Fayr requires payment without warning

Fix: 1. Review app settings: Check the app's settings for any subscription or payment options that may have been enabled without your knowledge.... ⇲

Support issue

customer service response is slow

Fix: 1. Utilize FAQs: Check the app's FAQ section or help documentation for answers to common questions, which may save time. 2. Use community fo... ⇲

login issues and errors

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲

Glitches issue