fix problems on WhiteFlag [iphone]

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—— Run into issues on WhiteFlag? Get help pending when official support gets back to you!

WhiteFlag: Mental Health Help
Info:
company: WhiteFlag App, Inc.
: https://www.whiteflagapp.com/
: www.whiteflagapp.com
Chat with our AI-based WhiteFlag Support
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Messages issue

Messages sometimes do not send

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. 2. Restart the app by closing it completely... ⇲

Blank messages appear when opened

Fix: 1. Close the app completely and reopen it to see if the issue resolves. 2. Check for any updates to the app in the App Store, as updates ma... ⇲
 
Support issue

No option to report users effectively

Fix: 1. Check the app's settings or help section for any guidelines on reporting users. Sometimes, reporting options are hidden in menus. 2. If... ⇲

No customer support available

Fix: 1. Check the app for any help or FAQ sections that may provide guidance on common issues. 2. Look for community forums or social media grou... ⇲
 
Features issue

Lack of features for crisis intervention

Fix: 1. Familiarize yourself with the existing resources within the app. Sometimes, features may not be obvious but are available in different se... ⇲

Auto-generated responses can be triggering

Fix: 1. If possible, adjust your settings to limit or turn off auto-generated responses. Check the app's settings for any customization options.... ⇲

Typing indication feature missing

Fix: 1. Check the app's settings to see if there is an option to enable typing indicators. 2. If there is no such feature, consider providing fe... ⇲
 
Content issue

Front page displays negative content

Fix: 1. Check if there are any settings within the app that allow you to customize your feed or content preferences. 2. If the content is overwh... ⇲
 
UI issue

No filtering options for support screen

Fix: 1. Explore the app's settings to see if there are any options to customize or filter the support screen. 2. If filtering options are not av... ⇲

Overwhelming list of users in need on front page

Fix: 1. Explore the app's settings to see if there are options to customize or filter the user list. 2. Consider taking breaks from the app to a... ⇲
 
Compatibility issue

International phone numbers not recognized

Fix: 1. Ensure that you are entering the phone number in the correct international format, including the country code. 2. Check if there are any... ⇲
 
Privacy issue

Inappropriate behavior from users

Fix: 1. Document any inappropriate behavior (screenshots, timestamps) and use any available reporting features within the app to report the user.... ⇲
 
Bugs issue

WhiteFlag does not save progress during signup

Fix: 1. Ensure that you have a stable internet connection during the signup process. A weak connection can cause data not to be saved. 2. Try co... ⇲
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 what users are saying
Good experience
83.1%

Bad experience
13.8%

Neutral
3.1%

~ from our NLP analysis of 354 combined software ratings.

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 Private Data WhiteFlag collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics