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Fix: Ensure that you are in a well-lit area when taking pictures of your checks. Natural light is best, but if indoors, use bright artificial lig... »»
Fix: Take time to explore the app after each update. Familiarize yourself with the new layout by navigating through the menus and options. You ca... »»
Fix: Try clearing the app's cache by going to your iPhone settings, selecting the U.S. Bank app, and choosing 'Clear Cache' if available. This ca... »»
Fix: Check your internet connection to ensure it is stable. A weak connection can cause the app to fail to load pending transactions properly. If... »»
Fix: Utilize the app's FAQ section or help resources for common issues, which may provide immediate answers without needing to contact customer s... »»
Fix: Adjust your app update settings to manual updates. This way, you can choose when to update the app, allowing you to avoid disruptions during... »»
Fix: Ensure that you have the latest version of the app installed, as updates may include fixes for Zelle-related issues. Check the app store for... »»
Fix: Check the app settings or account settings to see if there is an option to request a limit increase. This may involve providing additional i... »»
Fix: If a transaction is blocked, check your notifications in the app for any alerts regarding the transaction. You may need to verify your ident... »»
Fix: Try using the app during off-peak hours when fewer users are likely online. This can improve performance and reduce lag. OR Clear the app... »»
Fix: Ensure that you are using the correct filters when viewing your transaction history. Check if you have set any date ranges or categories tha... »»
Fix: Check if there is an option in the app settings to enable or enhance the visibility of deposited check images. Some apps have settings that... »»
Fix: If the automated scanning fails, switch to manual mode if available. This allows you to take pictures of the check manually, which may yield... »»
Fix: Check the app settings to ensure that you have saved your preferences correctly. Sometimes, preferences may need to be re-saved after an upd... »»
Fix: Review the fee schedule in the app or on the U.S. Bank website to understand which transactions incur fees. This can help you plan and avoid... »»
Fix: If your account access has been disabled, check the app for any self-service options to re-enable access. This may save you time compared to... »»