fix problems on G-MScreen Multiple Screen [iphone]

—— Run into issues on G-MScreen Multiple Screen? Get help pending when official support gets back to you!

G-MScreen multiple screen

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🛠️ Common G-MScreen multiple screen Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

G-MScreen multiple screen fails to recognize set top box

Fix: 1. Ensure that your iPhone and the set-top box (STB) are connected to the same Wi-Fi network. Check the network settings on both devices. 2.... ⇲

channels names not displayed

Fix: 1. Check if the app has a settings menu where you can toggle the display of channel names. 2. Restart the app to see if the channel names ap... ⇲

Settings issue

unable to manage channels list

Fix: 1. Look for a 'Manage Channels' or 'Edit Channels' option in the app settings. If available, use this feature to customize your channel list... ⇲

no channel refresh option

Fix: 1. Look for a refresh button in the app settings or channel list. If unavailable, try restarting the app to refresh the channel list. OR... ⇲

Video issue

cannot watch channels through app

Fix: 1. Ensure that your STB is powered on and functioning correctly. 2. Check your internet connection to ensure it is stable and fast enough fo... ⇲

issues with HD channels playback

Fix: 1. Check your internet speed to ensure it meets the requirements for HD streaming. 2. Restart the app and try playing the HD channels again.... ⇲

Audio issue

no sound on AAC channels

Fix: 1. Check the audio settings on both the app and the STB. Ensure that the audio output is set correctly. 2. Try switching to a different chan... ⇲

some channels have no sound

Fix: 1. Check the audio settings on the app and the STB to ensure they are configured correctly. 2. Try switching to a different channel to see i... ⇲

Slow issue

slow channel loading

Fix: 1. Check your internet speed using a speed test app. If the speed is low, consider resetting your router or contacting your ISP. 2. Close an... ⇲

Remote issue

remote control functionality not working

Fix: 1. Ensure that the app has permission to access your local network. Go to Settings > Privacy > Local Network and enable access for G-MScreen... ⇲

Freezing issue

stuck on main screen

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen.... ⇲

G-MScreen multiple screen freezes on connecting

Fix: 1. Force close the app and restart it. 2. Restart your iPhone to clear any temporary glitches. OR 1. If the app continues to freeze, cons... ⇲

Network issue

connection issues with STB

Fix: 1. Ensure both devices are on the same Wi-Fi network. 2. Restart both the iPhone and the STB to refresh their connections. OR 1. Check fo... ⇲

Support issue

Arabic language support problems

Fix: 1. Check the app settings for language options and ensure Arabic is selected. 2. Restart the app after changing the language settings. OR... ⇲

Syncing issue

channel list not saved

Fix: 1. Check if there is a 'Save' or 'Apply' button after making changes to the channel list. Ensure you are saving your changes before exiting... ⇲

Screen issue

screen mirroring not available

Fix: 1. Ensure that both your iPhone and the STB support screen mirroring. Check the specifications of both devices. 2. Make sure that screen mir... ⇲

record screen feature missing

Fix: 1. Check the app settings to see if there is an option to enable screen recording. 2. If the feature is not available, consider using the bu... ⇲

Updates issue

G-MScreen multiple screen not connecting after update

Fix: 1. Restart your iPhone after the update to clear any temporary issues. 2. Check your internet connection to ensure it is stable. OR 1. If... ⇲

Battery issue

battery drain issues

Fix: 1. Check the app's background activity by going to Settings > Battery and see if G-MScreen is consuming excessive battery. If so, consider l... ⇲

Compatibility issue

G-MScreen multiple screen not working on iOS

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Restart... ⇲