fix problems on Mural Maker [iphone]

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—— Run into issues on Mural Maker ? Get help pending when official support gets back to you!

Mural Maker by Da Vinci Eye
Info:
company: Da Vinci Eye LLC
: https://www.davincieyeapp.com/mural-maker-faqs
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Payments issue

High monthly cost

Fix: Assess the features you use most and determine if they justify the cost. If not, consider downgrading to a less expensive plan or using a di... ⇲
 
Instructions issue

Vague instructions

Fix: Search for online tutorials or user-generated content on platforms like YouTube that provide step-by-step guides on how to use the app effec... ⇲
 
Camera issue

Camera distortion not corrected

Fix: Manually adjust the camera settings within the app to see if you can reduce distortion. Look for options related to lens correction or image... ⇲

Limited camera features

Fix: Explore the app settings to see if there are any hidden features or settings that can enhance camera functionality. OR Consider using a t... ⇲

Blurry images

Fix: Ensure that your camera lens is clean and that you are using proper lighting conditions to improve image clarity. OR Adjust the focus set... ⇲

Warping of images during use

Fix: Check the camera settings for any distortion correction options and enable them if available. OR Try using a different camera or device t... ⇲
 
UI issue

Overlay image obscures hand

Fix: Adjust the transparency of the overlay image in the app settings, if available, to make it less obtrusive while you work. OR Consider usi... ⇲

Poor UI design

Fix: Familiarize yourself with the layout by spending some time exploring the app. Create a cheat sheet of the most important features for quick... ⇲
 
Bugs issue

AI Tracking Anchor feature buggy

Fix: Ensure that your device's software is up to date, as updates may fix bugs related to the AI Tracking Anchor feature. OR Try recalibrating... ⇲
 
Setup issue

Frustrating setup process

Fix: Follow a detailed setup guide or video tutorial to help you through the initial setup process step-by-step. OR Take your time during the... ⇲
 
Settings issue

Video prompts persist regardless of settings

Fix: Check the app settings to ensure that video prompts are turned off. If the option is not working, try reinstalling the app to reset all sett... ⇲
 
Network issue

Connectivity issues

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR Restart... ⇲

Frequent connection drops

Fix: Ensure that your device's software is up to date, as updates can improve connectivity stability. OR Try resetting your network settings o... ⇲

Mural Maker fails to connect

Fix: Restart your device and the app to refresh the connection, and ensure that your internet connection is stable. OR Check for any app updat... ⇲
 
Video issue

Low resolution video feed

Fix: Check the app settings to see if there is an option to increase the video resolution. If not, consider using a different device with a bette... ⇲

High pixelation on lower resolutions

Fix: Adjust the video quality settings in the app to a higher resolution if available, or use a device with a better camera for clearer images.... ⇲

Lag in video feed

Fix: Close any unnecessary apps running in the background to free up resources on your device, which may help reduce lag. OR Restart your devi... ⇲
 
Timeout issue

Mural Maker times out

Fix: Check your device's power-saving settings and adjust them to prevent the app from timing out during use. OR Try to keep the app active by... ⇲
 
Customization issue

Inability to resize image or camera view

Fix: Look for pinch-to-zoom gestures or resizing options in the app settings that may allow you to adjust the image or camera view. OR If resi... ⇲
 
Usability issue

Unusable for intended purpose

Fix: Reassess your workflow and see if there are alternative methods or tools that can achieve your intended purpose more effectively. OR Expe... ⇲

Frustrating user experience

Fix: Take breaks during use to avoid frustration and return with a fresh perspective. Consider creating a list of specific issues to address one... ⇲
 
Permissions issue

Permissions issues on installation

Fix: Check your device's settings to ensure that the app has the necessary permissions enabled for camera, storage, and other features. OR Try... ⇲
 
Learning issue

Learning curve too steep

Fix: Dedicate time to practice using the app, starting with basic features and gradually exploring more advanced options as you become comfortabl... ⇲
 
Performance issue

Inconsistent performance

Fix: Regularly clear the app's cache and data to improve performance and reduce lag or glitches. OR Ensure that your device has enough storage... ⇲

Mural Maker has become less effective over time

Fix: Check for updates to the app that may address performance issues and improve functionality. OR Consider providing feedback through user f... ⇲
 
Support issue

Poor customer service experience

Fix: Document your issues and solutions you have tried, and seek help from community forums where other users may have faced similar problems.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
70.2%

Bad experience
25.4%

Neutral
4.4%

~ from our NLP analysis of 272 combined software ratings.

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 Private Data Mural Maker collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Mural Maker Pro Subscription: $4.99 Unlimited access to all Mural Maker features
  2. Mural Maker Pro Yearly: $39.99 Unlimited access to all Mural Maker features