fix problems on RTBGo [iphone]

—— Run into issues on RTBGo? Get help pending when official support gets back to you!

RTBGo

Info:

company: Radio Televisyen Brunei

: https://www.rtbgo.bn/

: www.rtbgo.bn

Chat with our AI-based RTBGo Support

🛠️ Common RTBGo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ads appear too frequently at startup

Fix: Check if there is an option in the app settings to reduce the frequency of ads or to opt for a premium version of the app that may offer an... ⇲

RTBGo unable to be used

Fix: First, try restarting the app. Close it completely by swiping it away from the app switcher, then reopen it. If the issue persists, check fo... ⇲

Settings issue

Tutorial shows every time app is opened

Fix: Look for an option in the app settings to disable the tutorial. This is often found under a 'Help' or 'Onboarding' section. If available, to... ⇲

UI issue

Layout needs modernization

Fix: While you cannot change the app's layout directly, you can provide feedback through the app's settings or feedback section if available. Loo... ⇲

Content issue

Limited nostalgic content in VOD

Fix: Check if there are any filters or categories within the VOD section that you may not have explored. Sometimes, content is categorized in way... ⇲

Compatibility issue