fix problems on Deco My Tree [iphone]

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—— Run into issues on Deco My Tree ? Get help pending when official support gets back to you!

Deco My Tree : X-mas Messages
Info:
company: Unboxers
: https://www.unboxers.team/en/decomytree
: unboxers-app.com
Chat with our AI-based Deco My Tree Support
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Ads issue

Excessive ads disrupt user experience

Fix: Look for an option within the app settings to reduce the frequency of ads or to opt for a premium version if available, which may offer an a... ⇲

Ads cannot be closed or skipped

Fix: If you encounter an ad that cannot be closed, try tapping the home button and then returning to the app. This may refresh the ad and allow y... ⇲
 
Messages issue

Messages inaccessible without watching ads

Fix: If you want to access messages without watching ads, check if there is a premium subscription option that allows ad-free access to messages.... ⇲

Messages not loading properly

Fix: Ensure you have a stable internet connection. If messages are not loading, try switching from Wi-Fi to mobile data or vice versa to see if i... ⇲

Inability to view previous messages

Fix: Check if there is an archive or history section within the app where previous messages may be stored. Sometimes, messages are not displayed... ⇲
 
Login issue

Login issues prevent access to messages

Fix: Double-check your login credentials for any typos. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲

Email login problems

Fix: Ensure that your email is verified and that you are using the correct email address associated with your account. Check your spam folder for... ⇲
 
Customization issue

No option to create new trees easily

Fix: Explore the app's main menu thoroughly to ensure you are not missing the option to create new trees. Sometimes, features are hidden in subme... ⇲

Inability to switch between trees

Fix: Look for a tree selection option in the app's main menu or settings. Sometimes, switching trees is done through a dropdown menu or a tab.... ⇲
 
Notifications issue

Notifications not updating correctly

Fix: Check your device's notification settings to ensure that notifications for Deco My Tree are enabled. Go to Settings > Notifications > Deco M... ⇲
 
Network issue

Website access limited during high traffic

Fix: Try accessing the website during off-peak hours when traffic is likely lower. This can improve your chances of successfully accessing the si... ⇲
 
Support issue

Support response times are slow

Fix: Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing to wait for support. OR... ⇲
 
UI issue

Confusing sharing link process

Fix: Look for a tutorial or help section within the app that explains the sharing process step-by-step. This can clarify any confusion you may ha... ⇲
 
Crashes issue

Deco My Tree crashes or freezes frequently

Fix: Ensure your device's operating system is up to date. Go to Settings > General > Software Update to check for updates that may improve app st... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
74.3%

Good experience
14.9%

Neutral
10.9%

~ from our NLP analysis of 175 combined software ratings.

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 Private Data Deco My Tree collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. HOT CHOCO: $0.99 Gift to Rudolph : Hot Choco
  2. COFFEE: $2.99 Gift to Rudolph : Coffee
  3. PIZZA: $4.99 Gift to Rudolph : Pizza
  4. LOBSTER: $9.99 Gift to Rudolph : Lobster
  5. FORSCHE: $99.99 Gift to Rudolph : Forsche
  6. GOLD BAR: $29.99 Gift to Rudolph : Gold Bar
  7. MANSION: $399.99 Gift to Rudolph : Mansion