fix problems on DEPSTECH-View [iphone]

—— Run into issues on DEPSTECH-View? Get help pending when official support gets back to you!

DEPSTECH-View

Info:

company: Shenzhen Potensic Intelligent Co., Ltd.

: http://idepstech.com/

Chat with our AI-based DEPSTECH-View Support

🛠️ Common DEPSTECH-View Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limiting quality of the camera

Fix: Check the camera settings within the DEPSTECH-View app. Navigate to the settings menu and look for options related to image quality or resol... ⇲

No resolution indicator in the app

Fix: While the app may not display a resolution indicator, you can manually check the resolution of the images or videos saved to your device. Op... ⇲

UI issue

Onscreen buttons wash out in bright scenes

Fix: Try adjusting the brightness and contrast settings on your iPhone. Go to Settings > Display & Brightness and lower the brightness to see if... ⇲

Clunky app

Fix: Try clearing the app's cache if the option is available in the settings. This can help improve performance. If not, consider uninstalling an... ⇲

Privacy issue

Sends telemetry packets to servers in China

Fix: To limit data sharing, check the app's privacy settings. Go to Settings within the app and look for options related to data sharing or telem... ⇲

Permissions issue

DEPSTECH-View requires access to all photos

Fix: You can limit the app's access to your photos by going to Settings > Privacy > Photos on your iPhone. Select the DEPSTECH-View app and chang... ⇲

Video issue

Video is stretched and distorted

Fix: Check the aspect ratio settings in the app. If there is an option to change the aspect ratio, select the one that matches your device's scre... ⇲

Delay in video stream

Fix: Check your WiFi connection and ensure that it is stable. Move closer to the router or reset the router if necessary to improve the connectio... ⇲

Slow issue

Slow refresh rates

Fix: Ensure that your iPhone is not running too many background applications. Close unnecessary apps by swiping up from the bottom of the screen... ⇲

Camera issue

DEPSTECH-View disconnects from camera

Fix: Ensure that your camera is fully charged and within range of your iPhone's WiFi connection. If the camera is too far away, it may lose conne... ⇲

Freezing issue

DEPSTECH-View freezes mobile device

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. R... ⇲

Crashes issue

Random crashes after app update

Fix: Check for any further updates for the app in the App Store. Sometimes, developers release quick fixes for issues that arise after an update.... ⇲

Network issue

WiFi connection continuously disconnects

Fix: Check the WiFi settings on your iPhone. Go to Settings > WiFi and ensure that you are connected to the correct network. Forget the network a... ⇲

Compatibility issue

Incompatible with newer iPhones

Fix: Check the App Store for any updates to the DEPSTECH-View app that may improve compatibility with newer iPhone models. Developers often relea... ⇲

Support issue

Poorly written instructions

Fix: Search for online tutorials or user guides related to the DEPSTECH-View app. Websites like YouTube often have video tutorials that can provi... ⇲