fix problems on One Voice TV [iphone]

—— Run into issues on One Voice TV? Get help pending when official support gets back to you!

One Voice TV - OVTV

Info:

company: One Voice Ministries, Inc

: https://support.zype.com/hc/requests/new

: hankandbrenda.org

Chat with our AI-based One Voice TV Support

🛠️ Common One Voice TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

One Voice TV freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

Difficulty exiting 'Watch online' mode

Fix: 1. Use the back button: Look for a back arrow or button on the top left corner of the screen. Tapping this should take you back to the previ... ⇲

Audio issue

Sound issues with new uploads

Fix: 1. Check volume settings: Ensure that your device's volume is turned up and not muted. You can adjust the volume using the side buttons on y... ⇲

UI issue

Date format visibility issue

Fix: 1. Change device settings: Go to Settings > General > Language & Region. Here, you can adjust the region settings which may affect how dates... ⇲

Search issue

Struggles to find or watch content

Fix: 1. Use the search function: Look for a search bar within the app. Type in the name of the content you are looking for. This can help you loc... ⇲

Customization issue

Need for pause feature during live services

Fix: 1. Use the rewind feature: If available, check if the app allows you to rewind the live stream. This can serve as a workaround to pause and... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.7%

Neutral

0.8%

Bad experience

0.5%

~ from our NLP analysis of 925 combined software ratings.

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Private Data One Voice TV collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Diagnostics