fix problems on Zeelool [iphone]

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—— Run into issues on Zeelool? Get help pending when official support gets back to you!

Zeelool - AR Try On Glasses
Info:
company: Zhengzhou Xiaomoshou E-Commerce Co., Ltd
: https://www.zeelool.com/contact-zeelool
: www.zeelool.com
Chat with our AI-based Zeelool Support
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Support issue

Limited customer service contact options

Fix: Utilize the in-app chat feature for immediate assistance. This is often the fastest way to get help with your issues. OR If chat is unava... ⇲
 
Settings issue

Inconsistent return policy information

Fix: Before making a purchase, read the return policy thoroughly in the app. Take screenshots of the policy for your records in case you need to... ⇲
 
Search issue

Inability to filter by frame size

Fix: Use the search function in the app to look for specific frame sizes by entering keywords related to the size you need, such as 'small', 'med... ⇲
 
Inventory issue

Frequent out-of-stock items

Fix: Sign up for notifications on specific items you are interested in. Many apps allow you to receive alerts when an item is back in stock. OR... ⇲
 
Messages issue

Spam text messages

Fix: Opt-out of promotional text messages by replying 'STOP' to the messages you receive. This should remove you from their marketing list. OR... ⇲
 
Bugs issue

Zeelool functionality issues

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Zeelool, and tap 'Update' if available. OR If the... ⇲
 
UI issue

Difficult navigation for specific styles

Fix: Use the search bar to directly input the style or type of glasses you are looking for, which can help bypass navigation issues. OR Famili... ⇲
 
Payments issue

High shipping costs for low-priced items

Fix: Consider purchasing multiple items at once to spread the shipping cost over a larger order, making it more economical. OR Look for any pr... ⇲
 
Updates issue

Points system not updating correctly

Fix: Check the app's rewards or points section to ensure you are logged into the correct account. Sometimes points may not reflect if you are usi... ⇲
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 what users are saying
Good experience
94.5%

Bad experience
3.6%

Neutral
1.9%

~ from our NLP analysis of 7,914 combined software ratings.

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 Private Data Zeelool collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Usage Data
    • Diagnostics