fix problems on Cinescape [iphone]

—— Run into issues on Cinescape? Get help pending when official support gets back to you!

Cinescape - KNCC

Info:

company: Kuwait National Cinema Company

: https://cinescape.com.kw/ContactUs

: www.cinescape.com.kw

Chat with our AI-based Cinescape Support

🛠️ Common Cinescape Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing Retina display

Fix: Check if your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If an update is available, download a... ⇲

Pixelated icons

Fix: Clear the app's cache by going to Settings > Cinescape and selecting 'Clear Cache' if available. This can help refresh the icons. OR If t... ⇲

UI issue

Long names not fully displayed

Fix: Check if you can adjust the font size in the app settings. Look for a 'Text Size' or 'Display' option within the app to make names fit bette... ⇲

Difficult ticket reservation

Fix: Ensure you are following the correct steps for ticket reservation. Review the app's help section or FAQ for guidance on the reservation proc... ⇲

Password reset page too small

Fix: Try zooming in on the password reset page by using a pinch gesture on your screen. This may help you see the fields better. OR If the pag... ⇲

Unable to add tickets to Apple Wallet

Fix: Check if the app has been updated to the latest version. Go to the App Store, search for Cinescape, and see if an update is available. OR... ⇲

Loss of multitasking functionality

Fix: Check if the app supports multitasking by reviewing its settings or help section. Some apps may have limitations on multitasking. OR Try... ⇲

Dysfunctional booking flow

Fix: Review the booking process step-by-step to ensure you are not missing any required fields or steps. Look for any prompts or error messages.... ⇲

Account issue

Frustrating password recovery process

Fix: Make sure you are entering the correct email associated with your account. Check your spam folder for recovery emails. OR If the recovery... ⇲

Account access issues after update

Fix: Log out of your account and log back in. This can refresh your session and resolve access issues. OR If you are still having trouble, try... ⇲

Verification issues after update

Fix: Ensure you are using the correct login credentials. Double-check for typos in your email or password. OR If verification fails, try loggi... ⇲

Bugs issue

Cinescape is bugged and unusable

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

Loading issue

Loading issues with movie list

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. Try switching networks if possible. OR Cl... ⇲

Crashes issue

Frequent crashes

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if storage is lo... ⇲

Cinescape crashes on sign-in

Fix: Clear the app's cache if the option is available, or restart your device to resolve any temporary issues. OR Ensure your device is runnin... ⇲

Cinescape not opening for months

Fix: Force close the app and restart your device. This can sometimes resolve issues with apps not opening. OR If the app still does not open,... ⇲

Payments issue

No Apple Pay option

Fix: Check if your Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay to ensure your cards are added. OR If App... ⇲

Search issue

Search returns blank pages

Fix: Ensure you are entering the correct search terms. Try using different keywords or titles to see if results appear. OR Clear the app's cac... ⇲

Compatibility issue

No iPad HD interface

Fix: Check if the app has an iPad version available in the App Store. If not, consider using the iPhone version on your iPad in compatibility mod... ⇲