fix problems on GoCarma [iphone]

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—— Run into issues on GoCarma? Get help pending when official support gets back to you!

GoCarma
Info:
company: Carma
: https://support.gocarma.com/en/
: www.gocarma.com
Chat with our AI-based GoCarma Support
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Battery issue

High battery consumption

Fix: To reduce battery consumption, go to Settings > Battery and check which apps are using the most battery. If GoCarma is consuming a lot, try... ⇲
 
Installation issue

Complicated setup process

Fix: Follow the setup guide provided within the app carefully. If you encounter issues, look for a FAQ section in the app or online that addresse... ⇲
 
Notifications issue

Frequent GPS tracking notifications

Fix: Adjust the notification settings for GoCarma by going to Settings > Notifications > GoCarma. You can turn off or customize the types of noti... ⇲
 
Settings issue

Difficulties with occupant pass setup

Fix: Check the app's help section for specific instructions on setting up occupant passes. Ensure that you have all necessary information ready b... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's help or FAQ section for common issues instead of relying on customer service. This can often provide quicker solutions to... ⇲

Inability to contact live support

Fix: Utilize the app's help section or FAQ for common issues instead of seeking live support, as this can often provide quicker solutions. OR... ⇲
 
Bugs issue

Inconsistent HOV status recognition

Fix: Ensure that your vehicle's information is correctly entered in the app. Double-check the settings related to HOV status to ensure they are c... ⇲
 
Crashes issue

GoCarma crashes or freezes

Fix: Make sure that your app is updated to the latest version by checking the App Store. Updates often include bug fixes that can resolve crashin... ⇲
 
Permissions issue

Unnecessary Bluetooth requirement

Fix: Check if the app has a setting to disable Bluetooth if it is not needed for your usage. Go to the app settings and look for Bluetooth option... ⇲
 
Compatibility issue

Limited functionality without app

Fix: Familiarize yourself with the app's features to maximize its use. Check if there are any web-based alternatives or companion websites that o... ⇲
 
UI issue

Confusing user interface

Fix: Take time to explore the app's interface and familiarize yourself with its layout. Look for a tutorial or guide within the app that can help... ⇲
 
Privacy issue

Lack of transparency about data usage

Fix: Review the app's privacy policy to understand how your data is being used. This can often provide clarity on data collection practices. OR... ⇲

Frequent location checks when not in use

Fix: Adjust the location settings in your iPhone by going to Settings > Privacy > Location Services > GoCarma and selecting 'While Using the App'... ⇲
 
Ads issue

Forced to use app for discounts

Fix: Check if there are alternative ways to access discounts, such as through a website or promotional codes that can be used without the app.... ⇲
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 what users are saying
Good experience
49.1%

Bad experience
47.2%

Neutral
3.8%

~ from our NLP analysis of 159 combined software ratings.

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 Private Data GoCarma collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data