fix problems on Account Book [iphone]

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—— Run into issues on Account Book? Get help pending when official support gets back to you!

Account Book - Money Manager
Info:
company: BIZCE TEKNOLOJI VE BILISIM A S
: https://defter.net
: defter.net
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Account issue

Cannot link bank account

Fix: Verify that your bank supports linking with the app. Check the app's list of supported banks or financial institutions. If your bank is not... ⇲

Cannot connect cash accounts for transfers

Fix: Check if the app supports cash accounts for transfers. If it does, ensure that you have set up the cash accounts correctly in the app's sett... ⇲
 
Notifications issue

No due dates for bill reminders

Fix: Check if there is an option to set reminders manually. Go to the 'Reminders' or 'Bills' section of the app and look for an option to add due... ⇲
 
Security issue

Face ID not working

Fix: Ensure that Face ID is enabled for the app in your iPhone settings. Go to 'Settings' > 'Face ID & Passcode' > 'Other Apps' and make sure the... ⇲
 
Settings issue

Cannot change account currency after creation

Fix: Check the app settings to see if there is an option to change the currency. If not, you may need to create a new account with the desired cu... ⇲
 
Network issue

Account Book goes offline periodically

Fix: Check your internet connection. Ensure that you have a stable Wi-Fi or cellular data connection. If the connection is unstable, try switchin... ⇲
 
Login issue

Error with server hostname during sign in

Fix: Ensure that your internet connection is stable. If you are using Wi-Fi, try switching to cellular data or vice versa to see if the issue per... ⇲
 
Support issue

Help section is blank

Fix: Try restarting the app to see if the help section loads correctly after a fresh start. Sometimes, a simple restart can resolve loading issue... ⇲

No contact options for support

Fix: Check the app's settings or about section for any hidden support options. Sometimes, contact information is located in less obvious places w... ⇲
 
Freezing issue

Recent update causes app to freeze on login

Fix: Try uninstalling the app and then reinstalling it from the App Store. This can help resolve issues caused by corrupted files during the upda... ⇲
 
Messages issue

Email statements not sending consistently

Fix: Check your email settings within the app to ensure that the correct email address is entered and that notifications are enabled for email st... ⇲
 
Bugs issue

Minor bugs present

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates. OR If you... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.9%

Bad experience
3.5%

Neutral
2.6%

~ from our NLP analysis of 426 combined software ratings.

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 Private Data Account Book collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. PRO: $19.99 Small Business | Personal
  2. BOSS5: $79.99 5 Books | Multi users
  3. BOSS1: $59.99 1 book | Multi user
  4. HOME: $39.99 Advanced features for home budget
  5. BOSS10: $159.99 Middle Business | Multi Projects - 10 Books
  6. BOSS100: $79.99 Multi Projects - 100 Books