—— Run into issues on Connect Bus? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that you have a stable internet connection, either through WiFi or cellular data. You can do this... ⇲
Fix: 1. Restart the app: Close the app completely by swiping up from the bottom of the screen (or double-tapping the home button on older models)... ⇲
Fix: 1. Enable location services: Go to Settings > Privacy > Location Services. Ensure that Location Services are turned on and that Connect Bus... ⇲
Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates often include improvements to time estimates. Go to the... ⇲
Fix: 1. Set realistic expectations: Use the app during off-peak hours when it may perform better, and cross-check with other sources for bus sche... ⇲
Fix: 1. Check GPS settings: Ensure that your GPS is functioning properly by testing it with another app that requires location services. OR 2.... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the bus arrival times. Sometimes, the app needs a manual refresh to show the latest d... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-tap the home button) and swipe the Connect Bus app off the screen.... ⇲
Fix: 1. Reinstall the app: If a new update causes issues, uninstall the app by pressing and holding the app icon until it wiggles, then tap the '... ⇲
Fix: 1. Restart your iPhone: A simple restart can often resolve issues with apps not opening. Hold down the power button and slide to power off,... ⇲
Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find Connect Bus, and select 'Offload App'. This will clear some data without... ⇲
Fix: 1. Optimize your iPhone: Go to Settings > General > iPhone Storage and delete unused apps or files to free up space, which can help improve... ⇲
Fix: 1. Enable cellular data: Go to Settings > Cellular and ensure that Connect Bus is allowed to use cellular data. This will allow the app to l... ⇲