fix problems on Capture One [iphone]

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—— Run into issues on Capture One? Get help pending when official support gets back to you!

Capture One
Info:
company: Capture One A/S
: https://support.captureone.com/hc/en-us/categories/5628506437149?utm_medium=appstore&utm_source=software-mobile&utm_campaign=link-appstore
: www.captureone.com
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Slow issue

Slow image transfer speeds

Fix: Ensure that both your iPhone and camera are connected to a high-speed Wi-Fi network. If you are using a cable, check that it is a high-quali... ⇲
 
Crashes issue

Capture One crashes or hangs on startup

Fix: First, try restarting your iPhone. This can clear temporary files and free up memory, which may resolve the crashing issue. If the problem p... ⇲
 
Syncing issue

Inconsistent import success rates

Fix: Ensure that the images you are trying to import are in a supported format. Check the app's documentation for a list of compatible file types... ⇲
 
UI issue

Clunky operation and interface

Fix: Familiarize yourself with the app's layout by reviewing the user guide or tutorial videos available online. Understanding the interface can... ⇲

Lack of intuitive design

Fix: Take time to explore the app's features and settings. Sometimes, spending a little time getting accustomed to the layout can help improve yo... ⇲

Blur transition between images is disorienting

Fix: Check the app settings to see if there is an option to adjust the transition effects. Reducing or disabling transitions may help alleviate t... ⇲
 
Customization issue

No masking or local adjustments

Fix: As a workaround, you can use other apps that support masking and local adjustments, such as Adobe Photoshop Express or Affinity Photo, to ma... ⇲

Missing essential tools like levels and curves

Fix: As a workaround, you can use other photo editing apps that include levels and curves adjustments, such as Snapseed or Lightroom Mobile, befo... ⇲
 
Payments issue

Subscription model for existing desktop users is frustrating

Fix: Consider evaluating your usage of the app. If you find that you are not using the mobile features frequently, you may choose to pause or can... ⇲

High subscription cost for limited features

Fix: Evaluate your usage of the app and consider whether the subscription is worth the investment for your needs. If not, explore alternative app... ⇲
 
Permissions issue

No direct access to photo library

Fix: To work around this limitation, you can manually save images from Capture One to your camera roll after editing. This allows you to access t... ⇲
 
Camera issue

Limited functionality for tethered shooting

Fix: Check if your camera model supports tethered shooting with Capture One and ensure that you have the correct settings configured. Refer to th... ⇲

Inability to shoot directly with iPhone camera

Fix: As a workaround, use the native camera app on your iPhone to take photos, then import them into Capture One for editing afterward. OR Con... ⇲
 
Network issue

Frequent connectivity issues with cameras

Fix: Ensure that your camera's firmware is up to date, as updates can resolve connectivity issues. Check the manufacturer's website for the lates... ⇲

Requires cloud transfer for file management

Fix: If cloud transfer is inconvenient, consider using a direct USB connection to transfer files from your camera to your iPhone. This can bypass... ⇲
 
Storage issue

Capture One does not retain files on camera card

Fix: To ensure files are retained, regularly back up your images to a computer or cloud storage. This way, you won't lose any files if the app fa... ⇲
 
Bugs issue

Cookies error prevents app usage

Fix: Clear the app's cache and data by going to your iPhone's settings, selecting the app, and choosing to clear cache. This can resolve cookie-r... ⇲
 
Compatibility issue

Poor performance with certain camera models

Fix: Check for any compatibility updates or patches for your specific camera model that may improve performance with Capture One. Visit the manuf... ⇲
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 what users are saying
Good experience
64.4%

Bad experience
30.4%

Neutral
5.3%

~ from our NLP analysis of 247 combined software ratings.

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 Private Data Capture One collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Capture One mobile: $4.99 Monthly subscription to Capture One mobile
  2. Capture One mobile: $49.99 Annual subscription to Capture One mobile
  3. All in One : $34.99 Have it all
  4. All in One: $259.00 Have it all