fix problems on The State Bank [iphone]

—— Run into issues on The State Bank ? Get help pending when official support gets back to you!

The State Bank Mobile, MI

Info:

company: Fentura Financial Inc.

: https://thestatebank.com/

Chat with our AI-based The State Bank Support

🛠️ Common The State Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Camera on remote deposit not working after update

Fix: 1. Check for app permissions: Go to your iPhone's Settings > Privacy > Camera. Ensure that The State Bank Mobile app has permission to acces... ⇲

Notifications for debit card usage not showing

Fix: 1. Check notification settings: Go to Settings > Notifications > The State Bank Mobile. Ensure that 'Allow Notifications' is enabled and tha... ⇲

Inability to log into account via app or website

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection, either through Wi-Fi or cellular data. Try switching b... ⇲

Payments issue

Transfer feature for mortgage payments not functioning

Fix: 1. Check for app updates: Ensure that you have the latest version of The State Bank Mobile app installed. Go to the App Store and check for... ⇲

Inability to deposit checks

Fix: 1. Ensure proper lighting: When taking a picture of the check, ensure that there is adequate lighting and that the check is flat and well-al... ⇲

Security issue

Frequent security checks during login

Fix: 1. Enable biometric login: If available, enable Touch ID or Face ID for quicker access. Go to Settings within the app and look for security... ⇲

UI issue

The State Bank appearance inconsistent with expectations

Fix: 1. Check for updates: Ensure that you are using the latest version of the app. Go to the App Store and check for any available updates. 2. R... ⇲

Account issue

Account locking issues

Fix: 1. Ensure correct login details: Double-check that you are entering the correct username and password. If you have forgotten your password,... ⇲

Support issue

Frustrating customer support experience

Fix: 1. Use in-app support: Check if The State Bank Mobile app has a support or help section within the app that may provide answers to common qu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Neutral

3.5%

Bad experience

2.7%

~ from our NLP analysis of 663 combined software ratings.

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Private Data The State Bank collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location