fix problems on PrimeVPN [iphone]

—— Run into issues on PrimeVPN? Get help pending when official support gets back to you!

PrimeVPN - Fast & Secure VPN

Info:

company: SMART MEDIA INTERNET MARKETING LTD

: https://tap.pm/contact-us/

Chat with our AI-based PrimeVPN Support

🛠️ Common PrimeVPN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PrimeVPN freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the PrimeVPN app... ⇲

slow loading times

Fix: 1. Check your internet speed using a speed test app. If your speed is low, try resetting your router or switching to a different network. 2.... ⇲

Crashes issue

frequent crashes

Fix: 1. Make sure your iPhone is running the latest version of iOS by checking Settings > General > Software Update. 2. Update the PrimeVPN app t... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. If available, follow the in-app instructions to download the necessar... ⇲

Support issue

poor customer support

Fix: 1. Utilize the in-app help or FAQ section to find answers to common questions. 2. Check the PrimeVPN website for troubleshooting guides or c... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > PrimeVPN and ensure that notifications are enabled. Adjust the settings to allow alerts, sounds, and bad... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app that may guide you... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. If customization is limited, consider using... ⇲

Battery issue

high battery consumption

Fix: 1. Check your battery usage in Settings > Battery to see how much battery PrimeVPN is consuming. If it's high, consider limiting the time yo... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the PrimeVPN website for a list of supported devices and operating systems. If your device is not supported, consider using a compa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.1%

Bad experience

5.9%

Neutral

0.0%

~ from our NLP analysis of 34 combined software ratings.

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Private Data PrimeVPN collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

PrimeVPN PRO: $49.99 PrimeVPN PRO plan.
Unlimited access: $49.99 PrimeVPN PRO
Unlimited access: $9.99 PrimeVPN PRO
Unlimited access: $49.99 PrimeVPN PRO
PrimeVPN PRO: $49.99 PrimeVPN PRO plan.