fix problems on CITIZEN Eco-Drive W770 [iphone]

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—— Run into issues on CITIZEN Eco-Drive W770? Get help pending when official support gets back to you!

CITIZEN Eco-Drive W770
Info:
company: CITIZEN WATCH CO.,LTD
: https://www.citizenwatch-global.com/support/index.html
: developer.riiiver.com
Chat with our AI-based CITIZEN Eco-Drive W770 Support
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Network issue

Disconnects after 20 minutes

Fix: 1. Check battery levels: Ensure that both your iPhone and the CITIZEN watch have sufficient battery. Low battery levels can cause connectivi... ⇲

Cannot connect to Bluetooth

Fix: 1. Restart Bluetooth: Go to Settings > Bluetooth, toggle it off, wait a few seconds, and toggle it back on. Then, try connecting again. OR... ⇲

Limited connectivity

Fix: 1. Move closer to the device: Ensure that you are within the recommended range for Bluetooth connectivity, which is typically around 30 feet... ⇲
 
Updates issue

CITIZEN Eco-Drive W770 is useless after update

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the CITIZEN Eco-Drive app, and select 'Offload App'. This will remove th... ⇲
 
Privacy issue

Collects excessive data

Fix: 1. Review app permissions: Go to Settings > Privacy > Location Services and check the permissions for the CITIZEN Eco-Drive app. Set it to '... ⇲
 
Slow issue

Poor performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Sw... ⇲
 
UI issue

Bad UI

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, a learning curve can make the UI f... ⇲
 
Syncing issue

Issues with time and date synchronization

Fix: 1. Manually sync time: Open the CITIZEN Eco-Drive app, go to the settings or synchronization section, and manually initiate a time sync with... ⇲
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 what users are saying
Bad experience
68.8%

Good experience
31.3%

Neutral
0.0%

~ from our NLP analysis of 16 combined software ratings.

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Dabbsson

 Private Data CITIZEN Eco-Drive W770 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics