—— Run into issues on Berkheimer Tax Innovations? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the file size and format of the PDF you are trying to upload. Ensure that the PDF is not larger than the maximum allowed size and is i... ⇲
Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Berkheimer Tax Innovations, and check if an update is... ⇲
Fix: Check if there is a specific section in the app for submitted documents. Sometimes, these records are stored in a different area than expect... ⇲
Fix: Check the app's settings to see if there is an option to link accounts manually. Follow the prompts to link your accounts as needed. OR I... ⇲
Fix: Review the payment options available in the app. Sometimes, selecting a different payment method can reduce convenience fees. For example, u... ⇲
Fix: Look for a section in the app labeled 'Payment History' or 'Transactions.' This is often where past payments are recorded. If you cannot fin... ⇲
Fix: Double-check the format of the account number you are entering. Ensure that you are not including any extra spaces or characters that may ca... ⇲
Fix: Manually enter your bills into the app as a temporary workaround. Look for a section in the app where you can input bill details, and make s... ⇲
Fix: Manually verify the tax type you are entering. Cross-reference it with official tax documents or guidelines to ensure accuracy before submis... ⇲
Fix: Look for any import options within the app that may allow you to upload data from other sources, such as CSV files or other financial apps.... ⇲
Fix: Review the app's settings and features to ensure you are utilizing all available options. Sometimes, features may be hidden or require activ... ⇲
Fix: Ensure that you are using the correct login credentials. Double-check your username and password for any typos. If you have forgotten your p... ⇲