fix problems on GoSurvey [iphone]

—— Run into issues on GoSurvey? Get help pending when official support gets back to you!

GoSurvey: Free Vouchers+Offers

Info:

company: TRIPLE IT LTD

: https://www.tripleit.ltd/app-contact-us.html

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🛠️ Common GoSurvey Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GoSurvey crashes when uploading receipts

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, search for GoSurvey, and check if an update is available. If so, i... ⇲

Requires payment to access surveys

Fix: 1. Review the app's terms and conditions to understand what features are available for free. 2. Look for any promotional offers or free tria... ⇲

Payments issue

Monthly subscription fee for survey access

Fix: 1. Evaluate your usage of the app and determine if the subscription fee aligns with the value you receive. If not, consider canceling. 2. Ch... ⇲

Inability to scan receipts without payment

Fix: 1. If scanning receipts is a paid feature, consider using a free receipt scanning app to digitize your receipts before uploading them to GoS... ⇲

Billing issues after cancellation

Fix: 1. Keep a record of your cancellation confirmation email or message. If you notice a charge, refer to this documentation. 2. Check your subs... ⇲

UI issue

Long survey codes instead of scanning

Fix: 1. Manually enter the survey codes into the app instead of scanning. This may be tedious but can be a temporary solution. 2. If you have acc... ⇲

Confusing user interface

Fix: 1. Take time to explore the app's features and settings. Familiarize yourself with the layout and options available. 2. Look for any tutoria... ⇲

Bugs issue

Survey completion issues

Fix: 1. Ensure you have a stable internet connection while completing surveys. Switch to Wi-Fi if possible. 2. Restart the app if you encounter i... ⇲

Security issue

Fake reviews suspected

Fix: 1. Focus on your own experience with the app rather than the reviews. Use the app based on your needs and preferences. 2. Report any suspici... ⇲

Privacy issue

Unclear terms for free trial

Fix: 1. Carefully read the terms and conditions provided in the app or on the website regarding the free trial. 2. Take notes on the start and en... ⇲