fix problems on The Trentonian [iphone]

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—— Run into issues on The Trentonian? Get help pending when official support gets back to you!

The Trentonian
Info:
company: Journal Register Company
: http://www.trentonian.com/contact
: www.trentonian.com
Chat with our AI-based The Trentonian Support
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Updates issue

Not updated frequently

Fix: Check for app updates. Go to the App Store, tap on your profile icon at the top right, and scroll down to see if The Trentonian has an avail... ⇲

Old news articles

Fix: Refresh the app by pulling down on the main news feed. This action can prompt the app to load the latest articles. OR Check your internet... ⇲

Limited local news coverage

Fix: Adjust your location settings. Go to Settings > Privacy > Location Services and ensure that The Trentonian has permission to access your loc... ⇲

The Trentonian is 4-5 days behind

Fix: Refresh the app regularly to ensure you are seeing the latest updates. Pull down on the news feed to refresh. OR Check your internet conn... ⇲

No updates on recent stories

Fix: Refresh the app regularly to ensure you are seeing the latest updates. Pull down on the news feed to refresh. OR Check your internet conn... ⇲
 
Loading issue

Pages take a long time to load

Fix: Clear the app's cache as mentioned earlier. This can help improve loading times by removing unnecessary data that may be slowing the app dow... ⇲
 
UI issue

Poor navigation

Fix: Take time to familiarize yourself with the app's layout. Explore different sections and menus to understand where to find specific content.... ⇲

Poorly organized layout

Fix: Provide feedback through the app's feedback option if available. While this doesn't directly solve the issue, it can help the developers und... ⇲

The Trentonian is difficult to use

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the app can improve your overall experience. OR Look for... ⇲
 
Notifications issue

No notifications in settings

Fix: Check your notification settings. Go to Settings > Notifications > The Trentonian and ensure that 'Allow Notifications' is toggled on. Custo... ⇲
 
Crashes issue

Crashes when accessing specific links

Fix: Clear the app's cache as previously mentioned. This can help resolve issues related to specific links causing crashes. OR Try accessing t... ⇲
 
Bugs issue

Overall functionality is lacking

Fix: Explore the app's settings to see if there are any features you may not be utilizing that could enhance your experience. OR Consider usin... ⇲
 
Customization issue

No option to select specific alerts

Fix: Check the app settings for any available options related to alerts or notifications. Sometimes, these settings can be hidden in submenus.... ⇲
 
Content issue

Quality of news is poor

Fix: Explore other news sources or apps that may provide higher quality content. You can supplement your news consumption with reputable sources.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.7%

Bad experience
8.3%

Neutral
0.0%

~ from our NLP analysis of 36 combined software ratings.

 Switch to these Alternatives:
My Central Jersey
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phillyburbs
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 Private Data The Trentonian collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Trentonian Monthly Sub: $11.99 Trentonian Monthly Subscription
  2. Trentonian Annual Subscription: $139.99 Trentonian Annual Subscription