fix problems on Mconnect Player HD [iphone]

—— Run into issues on Mconnect Player HD? Get help pending when official support gets back to you!

mconnect Player HD

Info:

company: ConversDigital Co., Ltd.

: http://www.conversidigital.com

: www.conversidigital.com

Chat with our AI-based mconnect Player HD Support

🛠️ Common mconnect Player HD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

albums do not play in their entirety

Fix: Check the app settings to ensure that the 'Repeat' or 'Shuffle' options are not interfering with playback. Go to the settings menu within th... ⇲

music stops after each song ends

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for mconnect Player HD, and check if an update is availabl... ⇲

Crashes issue

mconnect Player HD crashes frequently

Fix: Clear the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing crashes. To do this,... ⇲

Network issue

mconnect Player HD does not see streaming device

Fix: Ensure that both your iPhone and the streaming device are connected to the same Wi-Fi network. Go to Settings > Wi-Fi on your iPhone and con... ⇲

UI issue

interface is complicated

Fix: Familiarize yourself with the app by exploring the help section or user guide, if available. This can provide insights into navigating the i... ⇲

requires multiple clicks to queue an album

Fix: Try using the 'Add to Queue' feature instead of queuing each track individually. Look for an option to add the entire album to the queue in... ⇲

Audio issue

playback stops after end of track

Fix: Check the app settings for any playback options that may be set to stop after each track. Look for options like 'Stop After Current Track' a... ⇲

cutouts during high-resolution playback

Fix: Lower the playback quality settings within the app. Go to the settings menu and look for audio quality options, then select a lower resoluti... ⇲

Bugs issue

unstable and unreliable

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates, as t... ⇲

Payments issue

charges twice for app on multiple devices

Fix: Check if you are logged into the same Apple ID on both devices. If you are, you should be able to download the app on the second device with... ⇲

Battery issue

background process drains battery

Fix: Limit background app activity by going to Settings > Battery and checking which apps are consuming the most battery. Disable background acti... ⇲

Compatibility issue

does not support scrobbling to last.fm

Fix: Look for third-party apps that can bridge the gap between mconnect Player HD and last.fm. Some apps can track your listening habits and scro... ⇲

does not play DSD

Fix: Check if there are any settings within the app that allow for DSD playback. Sometimes, specific formats need to be enabled in the settings m... ⇲

does not support certain video formats

Fix: Use a video conversion tool to convert unsupported video formats into a compatible format before attempting to play them in the app. OR C... ⇲

Updates issue

paid version lacks cloud features of free version

Fix: Explore the app settings to see if there are any options to enable cloud features that may not be immediately visible. Sometimes features ar... ⇲