fix problems on Leap Cosmos [iphone]

—— Run into issues on Leap Cosmos? Get help pending when official support gets back to you!

Leap Cosmos

Info:

company: Hyphen Labs Ltd.

: https://www.leapwallet.io/mobile

: www.leapwallet.io

Chat with our AI-based Leap Cosmos Support

🛠️ Common Leap Cosmos Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mobile wallet only supports Coreum testnet

Fix: Currently, the Leap Cosmos wallet only supports the Coreum testnet. If you need to use the wallet for mainnet transactions, consider using a... ⇲

Leap Cosmos locks up after sign in

Fix: If the app locks up after signing in, try force closing the app and restarting it. To do this, swipe up from the bottom of the screen (or do... ⇲

Support issue

Customer support is unresponsive

Fix: While waiting for a response from customer support, check the app's FAQ section or community forums for common issues and solutions. Many us... ⇲

Slow issue

Wallet is slow to update current prices

Fix: If the wallet is slow to update prices, try refreshing the app by pulling down on the screen to refresh the data. This can sometimes prompt... ⇲

Crashes issue

QR code scanning crashes the app

Fix: If scanning QR codes crashes the app, first ensure that you have granted the app permission to access the camera. Go to Settings > Privacy >... ⇲

Bugs issue

Redelegating does not work on mobile

Fix: If redelegating is not functioning, ensure that you are following the correct steps within the app. Double-check the redelegation process in... ⇲

Syncing issue

Sync issues with mobile wallet

Fix: If you are experiencing sync issues, try logging out of the app and then logging back in. This can sometimes force the app to resync with th... ⇲

Installation issue

New address generated after uninstalling

Fix: If a new address is generated after uninstalling, this is likely due to the app not retaining your wallet data. To avoid this, make sure to... ⇲

Seed phrase not recognized after reinstalling

Fix: If your seed phrase is not recognized, double-check that you are entering it correctly. Ensure that you are using the correct order and that... ⇲

Compatibility issue

No dApp support

Fix: If the app does not support dApps, consider using a different wallet that has built-in dApp support for your needs. Research wallets that ar... ⇲

Security issue

Need for app lock with PIN/Face ID

Fix: If the app lacks a built-in lock feature, consider using the iPhone's built-in features to secure your device. Set up a strong passcode and... ⇲

Permissions issue

Camera permissions for QR codes not allowed on iOS

Fix: To allow camera permissions for QR code scanning, go to Settings > Privacy > Camera and ensure that Leap Cosmos is toggled on. If it is alre... ⇲