fix problems on First Citizens [iphone]

—— Run into issues on First Citizens ? Get help pending when official support gets back to you!

First Citizens Mobile Banking

Info:

company: First Citizens Bank

: https://www.firstcitizens.com/personal/digital-banking/mobile-banking

Chat with our AI-based First Citizens Support

🛠️ Common First Citizens Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

First Citizens freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the First Citizen... ⇲

slow loading times

Fix: 1. Check your internet connection. If you're on Wi-Fi, try moving closer to the router or resetting the router. If on cellular, ensure you h... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. 2. R... ⇲

Downloads issue

limited offline functionality

Fix: 1. Before going offline, ensure you have downloaded any necessary information or documents within the app. Check if there are options to sav... ⇲

Support issue

poor customer support

Fix: 1. Utilize the in-app help or FAQ section to find answers to common questions. This can often provide immediate assistance without needing t... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > First Citizens Mobile Banking and ensure that notifications are enabled. Check that the alert style is s... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. Use the search functi... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any available customization options, such as changing themes or layouts. 2. Use the app's fe... ⇲

Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for the First Citizens M... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the App Store for the latest version of the app and ensure your device is running a compatible version of iOS. Update your iPhone i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.1%

Bad experience

7.4%

Neutral

3.5%

~ from our NLP analysis of 27,397 combined software ratings.

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Private Data First Citizens collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics