fix problems on Believers [iphone]

—— Run into issues on Believers? Get help pending when official support gets back to you!

Believers

Info:

company: Believers Church (VA)

: https://help.subsplash.com

: subsplash.com

Chat with our AI-based Believers Support

🛠️ Common Believers Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Believers freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

limited offline access

Fix: 1. Check for offline options: Open the Believers app and navigate to the settings or help section to see if there are any options for downlo... ⇲

Notifications issue

notifications can be overwhelming

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Believers. Here, you can customize how you receive notifications. You can... ⇲

Search issue

search function is not intuitive

Fix: 1. Use specific keywords: When searching, try to use more specific keywords or phrases related to the content you are looking for. This can... ⇲

Video issue

video quality varies

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If you are on Wi-Fi, try moving closer to the router or swi... ⇲

Loading issue

loading times can be slow

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Believers app, and select 'Offload App'. This can help improve loadi... ⇲