fix problems on Filtrete Smart [iphone]

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—— Run into issues on Filtrete Smart? Get help pending when official support gets back to you!

Filtrete Smart
Info:
company: 3M Company
: https://www.filtrete.com/3M/en_US/filtrete/about-us/smart-faq/
: www.filtrete.com
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Customization issue

Filtrete Smart only functions as a countdown timer

Fix: 1. Explore all features of the app to ensure you are not missing any functionalities. Check the settings and help sections for additional op... ⇲

Filtrete Smart does not allow manual entry of installation dates

Fix: 1. Keep a separate log of installation dates for your filters in a note-taking app or calendar. 2. Use reminders to track when to replace f... ⇲
 
Bugs issue

Inaccurate filter life readings

Fix: 1. Manually track your filter usage by noting the installation date and replacing it based on the manufacturer's recommendations. 2. Regula... ⇲

Filtrete Smart fails to track actual filter usage

Fix: 1. Manually log your filter changes in the app if possible, or keep a separate log to track usage. 2. Regularly check the filter and replac... ⇲

Filtrete Smart inaccurately measures air quality

Fix: 1. Ensure that the filter is properly installed and functioning. 2. Compare the app's readings with a reliable external air quality monitor... ⇲
 
Network issue

Bluetooth connectivity issues

Fix: 1. Ensure that your phone's software is up to date. Go to Settings > General > Software Update to check for updates. 2. Remove any other Bl... ⇲
 
Compatibility issue

Limited functionality without Bluetooth sensor

Fix: 1. Use the app in conjunction with the Bluetooth sensor for full functionality. 2. If you do not have a Bluetooth sensor, consider purchasi... ⇲

Filtrete Smart does not support non-smart filters

Fix: 1. If you have non-smart filters, consider upgrading to smart filters that are compatible with the app for full functionality. 2. Use the a... ⇲

Filtrete Smart lacks compatibility with other air quality monitors

Fix: 1. Use the app specifically for Filtrete Smart products and consider using separate apps for other air quality monitors. 2. Research third-... ⇲
 
Battery issue

Location services cause excessive battery drain

Fix: 1. Disable location services for the app by going to Settings > Privacy > Location Services and selecting 'Never' or 'While Using the App'.... ⇲
 
Features issue

Filtrete Smart does not provide historical usage data

Fix: 1. Keep a manual log of filter changes and air quality readings to track historical data. 2. Check if the app has a feature to export data... ⇲
 
Updates issue

Filtrete Smart fails to recognize filters after updates

Fix: 1. After an update, restart the app and your phone to refresh the connection. 2. Re-add the filter in the app by following the setup instru... ⇲
 
Security issue

Filtrete Smart prompts for two-factor authentication unnecessarily

Fix: 1. Check the app settings to see if there is an option to disable two-factor authentication. 2. Ensure that your account settings are confi... ⇲
 
Syncing issue

Filtrete Smart has issues syncing filter life

Fix: 1. Ensure that the app is updated to the latest version. 2. Restart the app and your phone to refresh the sync process. OR 1. Manually a... ⇲
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 what users are saying
Good experience
95.9%

Neutral
2.2%

Bad experience
1.9%

~ from our NLP analysis of 46,390 combined software ratings.

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 Private Data Filtrete Smart collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data