fix problems on Movavi [iphone]

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—— Run into issues on Movavi? Get help pending when official support gets back to you!

Movavi: Photo & Video Editor
Info:
company: Movavi Emea LLC
: http://www.movavi.com/support.html
: www.movavi.com
Chat with our AI-based Movavi Support
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Video issue
Video playback issues with no picture

Fix: 1. Check if the video file format is supported by Movavi. If not, convert the video to a compatible format using a file converter app. 2. R... ⇲
Transition issues cutting off video

Fix: 1. Adjust the duration of the transition effect in the timeline settings to ensure it fits within the video length. 2. Preview the transiti... ⇲
 
Backup issue
Projects erased unexpectedly

Fix: 1. Regularly save your projects by tapping the save icon or using the 'Save As' option to create backups. 2. Check if the app has an auto-s... ⇲
Loss of edited projects

Fix: 1. Regularly back up your projects by exporting them to your camera roll or cloud storage. 2. Check if the app has a recovery option or a f... ⇲
 
Audio issue
Limited music selection

Fix: 1. Explore other music apps that allow you to import music into Movavi. Apps like Apple Music or Spotify may have tracks you can use. 2. Co... ⇲
Inability to delete music selections

Fix: 1. Tap and hold the music selection you want to delete until options appear. Look for a 'delete' or 'remove' option. 2. If that doesn't wor... ⇲
 
Crashes issue
Crashes during saving

Fix: 1. Ensure you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to check available space. 2. Close other... ⇲
 
Customization issue
No redo option

Fix: 1. Make a habit of saving versions of your project frequently, so you can revert to a previous version if needed. 2. Use the undo option st... ⇲
Limited sticker options

Fix: 1. Use external sticker apps to create or download stickers that can be imported into Movavi. 2. Check if the app allows for custom sticker... ⇲
 
Settings issue
Photo motion on by default

Fix: 1. Check the app settings to see if there is an option to disable photo motion effects. 2. If no option exists, manually adjust each photo'... ⇲
 
Permissions issue
No access to albums for video selection

Fix: 1. Ensure that Movavi has permission to access your photos and videos. Go to Settings > Privacy > Photos and check if Movavi is allowed acce... ⇲
 
Payments issue
Separate purchases for desktop and app

Fix: 1. Evaluate your editing needs and determine if the features of the app justify the separate purchase. 2. Consider using the app for mobile... ⇲
High fees for watermark removal

Fix: 1. Consider using the app's features without watermark removal if you are not using the final product commercially. 2. Look for promotional... ⇲
 
Support issue
Lack of customer support response

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for community forums or user groups where you can ask quest... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.7%

Bad experience
5.4%

Neutral
2.9%

~ from our NLP analysis of 12,933 combined software ratings.

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 Private Data Movavi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly movie clip editor: $3.49 Removes Movavi logo, unlocks premium content
  2. Monthly movie clip editor: $5.49 Unlock premium tools and remove watermark
  3. Monthly movie clip editor: $3.49 Removes Movavi logo, unlocks premium content
  4. Monthly Premium Subscription: $1.99 Removes Movavi logo, unlocks premium content
  5. Weekly: $5.99 Unlock premium tools and design
  6. Monthly: $13.99 Unlock premium tools and design
  7. Monthly movie clip editor: $4.99 Unlock premium tools and remove watermark
  8. Weekly premium subscription: $2.49 Unlock premium tools and remove watermark
  9. Monthly premium subscription: $1.99 Removes Movavi logo, unlocks premium content
  10. Yearly premium subscription: $12.99 Removes Movavi logo, unlocks premium content