fix problems on Courial [iphone]

—— Run into issues on Courial? Get help pending when official support gets back to you!

Courial: Delivery & Errands

Info:

company: Courial Inc

: https://courial.helpscoutdocs.com

: www.courial.com

Chat with our AI-based Courial Support

🛠️ Common Courial Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pick up times based on user's time zone instead of drop off address

Fix: To address the issue of pick-up times being based on the user's time zone, you can manually adjust your time zone settings on your iPhone. G... ⇲

Confusion about service availability in certain areas

Fix: To clarify service availability, check the app's map feature or service area section, if available. This may provide a visual representation... ⇲

Support issue

Customer service response delays

Fix: To mitigate delays in customer service responses, utilize the in-app chat feature if available, as it may provide quicker responses than ema... ⇲

Inconsistent communication regarding charges

Fix: To better understand charges, review your transaction history within the app. This may provide clarity on any discrepancies or unexpected ch... ⇲

Permissions issue

Issues with delivery of restricted items

Fix: Before placing an order, review the app's terms of service or any guidelines regarding restricted items. This can help you avoid placing ord... ⇲

Messages issue

Voicemail not set up for support calls

Fix: If you are unable to reach customer support via phone, check if the app provides alternative contact methods such as email or live chat. Use... ⇲

Settings issue

Lack of time zone selection feature

Fix: As a workaround, manually adjust your device's time zone settings as mentioned earlier. This can help you align your app usage with the corr... ⇲

Payments issue

Refund request response delays

Fix: When submitting a refund request, ensure that you provide all necessary details and documentation to avoid back-and-forth communication that... ⇲