fix problems on Amarra Play [iphone]

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—— Run into issues on Amarra Play? Get help pending when official support gets back to you!

Amarra Play
Info:
company: Sonic Studio
: http://www.sonicstudio.com/amarra/support
: www.sonicstudio.com
Chat with our AI-based Amarra Play Support
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Privacy issue

cover art removed during file sharing

Fix: 1. Check file format: Ensure that the music files you are sharing are in a compatible format (like MP3 or AAC) that supports embedded cover... ⇲
 
Bugs issue

EQ doesn't work consistently

Fix: 1. Reset EQ settings: Go to the app settings and reset the EQ settings to default. Then, reconfigure your preferred settings to see if it re... ⇲

Amarra Play doesn't remember album lists

Fix: 1. Save playlists: Create and save playlists for your favorite albums to ensure you can access them easily each time you open the app. OR... ⇲
 
Crashes issue

Amarra Play crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of Amarra Play. Go to the App Store, search for the app, and update if necessary. OR... ⇲

crashes while loading library

Fix: 1. Reduce library size: If possible, temporarily remove some music files from the library to see if it helps with loading times and stabilit... ⇲
 
Glitches issue

remote functionality is buggy

Fix: 1. Reconnect the remote: Go to the app settings and disconnect the remote. Then, reconnect it by following the pairing instructions in the a... ⇲
 
Slow issue

navigation is slow and inconsistent

Fix: 1. Restart the app: Close Amarra Play completely by swiping up from the bottom of the screen (or double-tapping the home button) and swiping... ⇲
 
Search issue

no search feature

Fix: 1. Use the filter option: If available, use any filter or sorting options within the app to help locate music more easily until a search fea... ⇲
 
UI issue

poor UI design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation better. Sometimes, a learning curve... ⇲
 
Customization issue

difficult to organize high-res music

Fix: 1. Use folders: Organize your high-res music files into folders on your device or in iTunes before syncing them to Amarra Play. OR 2. Cre... ⇲
 
Audio issue

album art quality reduced

Fix: 1. Check source files: Ensure that the original music files have high-quality album art embedded. If not, replace them with higher quality i... ⇲
 
Compatibility issue

remote won't pair with Amarra SQ+

Fix: 1. Ensure compatibility: Check that your remote is compatible with Amarra SQ+. Refer to the user manual for pairing instructions specific to... ⇲
 
Performance issue

Amarra Play tax on machine performance

Fix: 1. Close background apps: Double-tap the home button and swipe up on apps you are not using to free up system resources for Amarra Play. O... ⇲
 
Support issue

no working solution from support

Fix: 1. Explore online forums: Look for user communities or forums where other users may have shared solutions or workarounds for similar issues.... ⇲
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 what users are saying
Bad experience
48.3%

Good experience
44.8%

Neutral
6.9%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data Amarra Play collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Adds Qobuz, TIDAL, MQA and EQ: $12.99 Access to Qobuz & TIDAL, Pro EQ & MQA Decode
  2. EQ support: $2.99 Add pro-grade EQ for enhanced playback
  3. TIDAL Streaming: $4.99 Support for TIDAL Streaming service
  4. Adds support for MQA decoding: $3.99 MQA decode to 88/96k, no MQA DAC needed.
  5. Qobuz streaming support: $4.99 Support for Qobuz Streaming service