fix problems on BTB Event Live [iphone]

—— Run into issues on BTB Event Live? Get help pending when official support gets back to you!

BTB Event Live

Info:

company: BeTheBeast, Inc.

: https://www.bethebeast.com/contactus

Chat with our AI-based BTB Event Live Support

🛠️ Common BTB Event Live Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

stream failures

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. You can do this by running a speed test to confi... ⇲

screen goes black

Fix: Force close the app and restart it. On your iPhone, swipe up from the bottom of the screen (or double-click the home button) to view open ap... ⇲

Video issue

low-resolution video

Fix: Adjust your video quality settings within the app. Look for a settings or gear icon while streaming and select a higher resolution if availa... ⇲

Audio issue

audio dips out

Fix: Check your device's volume settings. Make sure the volume is turned up and that the mute switch on the side of your iPhone is not activated.... ⇲

video lags behind audio

Fix: Try pausing the stream for a few seconds and then play it again. This can sometimes help sync the audio and video. OR Check your internet... ⇲

Camera issue

poor camera angles

Fix: If possible, manually adjust the camera angle settings within the app. Look for options that allow you to change the camera view or angle.... ⇲

camera not focused on action

Fix: Try tapping on the screen where the action is happening. This may help the app refocus the camera on the desired area. OR If the app allo... ⇲

distant camera view

Fix: Look for options within the app to change the camera view or zoom in on the action. Some apps allow you to select different camera angles.... ⇲

UI issue

navigation issues

Fix: Familiarize yourself with the app's layout. Spend some time exploring the menus and options to understand where everything is located. OR... ⇲

no scoreboard displayed

Fix: Check the settings within the app to see if there is an option to display the scoreboard. Sometimes, this feature can be toggled on or off.... ⇲

Support issue

no customer support

Fix: Check the app for a help or FAQ section. Many apps include self-help resources that can assist with common issues. OR Look for community... ⇲

no response from support

Fix: Utilize any available self-help resources within the app, such as FAQs or troubleshooting guides, to resolve your issues independently. OR... ⇲

Network issue

buffering issues

Fix: Reduce the number of devices connected to your network. Too many devices can slow down your internet speed, leading to buffering. OR Lowe... ⇲

inconsistent streaming

Fix: Check your internet speed and stability. Use a speed test app to ensure your connection is strong enough for streaming. OR Try restarting... ⇲

missing game streams

Fix: Refresh the app or check for updates to ensure you have the latest version, which may include additional game streams. OR Check the sched... ⇲

multiple device login issues

Fix: Log out of the app on all devices and then log back in on the device you want to use. This can sometimes resolve login conflicts. OR Chec... ⇲

Customization issue

no option for a la carte games

Fix: Explore the app's subscription or purchase options to see if there are any available that allow for individual game purchases. OR Provide... ⇲

Bugs issue

inaccurate stats

Fix: Refresh the app or the specific game page to see if the stats update correctly after a refresh. OR Check for any settings within the app... ⇲

Syncing issue

BTB Event Live won't link multiple teams

Fix: Ensure you are logged into the correct account that has access to all the teams you want to link. Check your account settings for team manag... ⇲

Compatibility issue