fix problems on PROView Link [iphone]

—— Run into issues on PROView Link? Get help pending when official support gets back to you!

PROView Link

Info:

company: Pro Charging Systems, LLC

: http://dualpro.com

: dualpro.com

Chat with our AI-based PROView Link Support

🛠️ Common PROView Link Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PROView Link does not work properly

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it. This can resolve temporary glitches. 2.... ⇲

SOC reading inaccurate

Fix: 1. Calibrate the SOC: If the app allows, perform a calibration of the State of Charge (SOC) by fully charging the batteries and then dischar... ⇲

Account issue

Account setup process is difficult

Fix: 1. Follow a step-by-step guide: Look for a user manual or online resources that provide a detailed walkthrough of the account setup process.... ⇲

UI issue

Cannot see input while typing

Fix: 1. Check for keyboard settings: Go to Settings > General > Keyboard and ensure that settings like 'Show Lowercase Keys' are enabled. 2. Rest... ⇲

Charging status not displayed for individual batteries

Fix: 1. Check app settings: Look for settings related to battery monitoring and ensure that individual battery monitoring is enabled. 2. Update t... ⇲

Clunky user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Customize settings:... ⇲

Graphics make text hard to read

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the brightness or enable 'Night Shift' to improve text visibili... ⇲

Updates issue

Flaws remain after updates

Fix: 1. Clear app cache: If the app has an option to clear cache or reset settings, use it to remove any residual data that may be causing issues... ⇲

Bugs issue

Only shows group voltage for multiple batteries

Fix: 1. Check app settings: Look for an option in the app settings that allows you to toggle between group and individual battery readings. 2. Up... ⇲

Incorrect time stamps on charging history

Fix: 1. Check time settings: Ensure that your iPhone's date and time settings are correct. Go to Settings > General > Date & Time and enable 'Set... ⇲

Network issue

Connection issues

Fix: 1. Check Bluetooth settings: Ensure Bluetooth is enabled on your iPhone and that the app has permission to use it. Go to Settings > Bluetoot... ⇲

PROView Link fails to connect

Fix: 1. Restart the app: Close the app completely and reopen it to reset the connection. 2. Check Bluetooth settings: Ensure Bluetooth is enabled... ⇲

Slow issue

PROView Link performance slows down

Fix: 1. Close background apps: Double-tap the home button and swipe away apps that are running in the background to free up resources. 2. Restart... ⇲

Support issue

Lack of customer support

Fix: 1. Utilize online resources: Search for FAQs, user forums, or community support pages related to PROView Link for troubleshooting tips and s... ⇲

Settings issue

Unclear license requirements for Proview cloud

Fix: 1. Review app documentation: Check the app's user manual or help section for any information regarding licensing requirements. 2. Search onl... ⇲