fix problems on JSS Food Delivery [iphone]

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—— Run into issues on JSS Food Delivery? Get help pending when official support gets back to you!

JSS Food Delivery
Info:
company: Jinshisong
: http://www.jinshisong.com/
: www.jinshisong.com
Chat with our AI-based JSS Food Delivery Support
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Slow issue

Long wait times

Fix: Track your order in real-time through the app. This can give you an idea of where your delivery is and how long it might take. If the wait s... ⇲
 
Bugs issue

Cold food upon delivery

Fix: When placing your order, consider selecting items that are less likely to get cold quickly, such as soups or items that can be reheated easi... ⇲

Forgotten items in orders

Fix: Before finalizing your order, double-check your cart to ensure all items are included. You can also take a screenshot of your order for refe... ⇲

Inaccurate suggested wait times

Fix: Keep in mind that suggested wait times are estimates and can vary. If you notice a significant discrepancy, consider reaching out to custome... ⇲
 
Support issue

Inconsistent customer service response

Fix: Document your interactions with customer service, including dates, times, and the nature of your inquiries. This can help you follow up more... ⇲

Poor handling of complaints

Fix: When submitting a complaint, be clear and concise about the issue. Include relevant details such as order number, date, and specific problem... ⇲

Rude delivery drivers

Fix: If you encounter a rude delivery driver, document the incident with details such as time, date, and driver description, and report it throug... ⇲
 
Notifications issue

Push notifications for irrelevant promotions

Fix: Adjust your notification settings in the app. Go to the settings menu and look for 'Notifications' to customize what types of alerts you wan... ⇲
 
Payments issue

Variable minimum order amounts

Fix: Check the app for any minimum order requirements before adding items to your cart. This can help you avoid surprises at checkout. OR If y... ⇲

High delivery fees for limited options

Fix: Explore different restaurants in your area to find those with lower delivery fees. Some restaurants may offer free delivery on certain days... ⇲
 
Glitches issue

Glitches in app notifications

Fix: Try restarting the app or your device to see if that resolves the notification issues. Sometimes, a simple restart can fix minor glitches.... ⇲
 
Updates issue

Menus not updated

Fix: If you notice that a restaurant's menu is outdated, try refreshing the app or logging out and back in to see if that updates the menu. OR... ⇲
 
Account issue

Difficult password recovery process

Fix: Ensure you are using the correct email address associated with your account when attempting to recover your password. Check your spam folder... ⇲
 
UI issue

Confusing app interface

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily. O... ⇲
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 what users are saying
Bad experience
66.0%

Good experience
32.1%

Neutral
1.9%

~ from our NLP analysis of 53 combined software ratings.

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 Private Data JSS Food Delivery collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data