fix problems on Traditional Bank [iphone]

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Traditional Bank Mobile
Info:
company: Traditional Bank
: https://www.traditionalbank.com/about-us/contact-us
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Payments issue

Mobile deposits often do not work

Fix: 1. Ensure Proper Lighting: When taking a picture of the check, make sure you are in a well-lit area and that the check is flat and free of w... ⇲

Requires website login for certain payments

Fix: 1. Check App Settings: Go to the app settings and see if there is an option to enable or remember your login for payments. This may help str... ⇲

Service fees for internal transfers

Fix: 1. Review Transfer Options: Check if there are different methods for transferring funds within the app. Some methods may incur fees while ot... ⇲
 
Bugs issue

Inaccurate transaction timing

Fix: 1. Sync Your Device: Ensure your iPhone's date and time settings are correct. Go to Settings > General > Date & Time and enable 'Set Automat... ⇲

Traditional Bank does not categorize purchases

Fix: 1. Manually Categorize: If the app allows, manually categorize your purchases by going to the transaction history and selecting the appropri... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: Check if the app has a support or help section. Many apps have FAQs or chat support that can provide immediate assist... ⇲
 
Login issue

Frequent logouts

Fix: 1. Check App Settings: Look for any settings related to session timeouts or security settings that may be causing frequent logouts. Adjust t... ⇲
 
UI issue

Traditional Bank accessibility issues

Fix: 1. Enable Accessibility Features: Go to Settings > Accessibility and explore options like VoiceOver, Zoom, or Display Settings to enhance us... ⇲
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 what users are saying
Good experience
96.4%

Neutral
2.0%

Bad experience
1.6%

~ from our NLP analysis of 3,027 combined software ratings.

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 Private Data Traditional Bank collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics