fix problems on 1001Novel [iphone]

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—— Run into issues on 1001Novel? Get help pending when official support gets back to you!

1001Novel - Read Web Stories
Info:
company: 1001STORYS
: https://www.1001novel.com
: www.1001novel.com
Chat with our AI-based 1001Novel Support
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Payments issue

Purchased coins disappear

Fix: 1. Check your purchase history in the App Store to confirm the transaction was successful. Go to Settings > [your name] > Subscriptions. 2.... ⇲

High cost for stories

Fix: 1. Look for any promotional offers or discounts within the app that may reduce costs. 2. Consider waiting for sales events or special promot... ⇲

Purchase charges incorrect

Fix: 1. Check your purchase history in the App Store to verify the charges. Go to Settings > [your name] > Subscriptions. 2. If there is a discre... ⇲
 
Rewards issue

Daily rewards not received

Fix: 1. Ensure you are logging in daily to claim your rewards. Check the app's reward system to see if there are any specific requirements. 2. If... ⇲

Limited ways to earn coins

Fix: 1. Check the app for any promotional events or challenges that may offer additional ways to earn coins. 2. Engage with the app community to... ⇲
 
Login issue

Sign-in issues

Fix: 1. Double-check your login credentials for accuracy. Ensure that Caps Lock is off and that you are using the correct email and password. 2.... ⇲

1001Novel logs out users unexpectedly

Fix: 1. Ensure that you are using the latest version of the app by checking for updates in the App Store. 2. Check your internet connection to en... ⇲
 
Glitches issue

Glitches in chapter unlocking

Fix: 1. Ensure the app is updated to the latest version available in the App Store. 2. Try logging out and back into your account to refresh your... ⇲
 
Ads issue

No option to earn coins through ads

Fix: 1. Check the app settings to see if there is an option to enable ad-based rewards. 2. If there is no option, consider providing feedback thr... ⇲
 
Access issue

Inconsistent chapter access

Fix: 1. Log out of your account and log back in to refresh your access. 2. Check for app updates in the App Store and install any available updat... ⇲
 
Support issue

Customer support unresponsive

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Look for community forums or user groups where... ⇲
 
Crashes issue

1001Novel crashes during reading

Fix: 1. Close the app completely and restart your iPhone to clear any temporary glitches. 2. Ensure the app is updated to the latest version avai... ⇲
 
Downloads issue

Missing chapters after purchase

Fix: 1. Log out of your account and log back in to refresh your access to purchased content. 2. Check your purchase history in the App Store to c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.2%

Bad experience
15.4%

Neutral
15.4%

~ from our NLP analysis of 13 combined software ratings.

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 Private Data 1001Novel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 500Coins: $4.99 500Coins for unlocking novels' chapters
  2. 2000Coins: $19.99 2000Coins for unlocking novels' chapters
  3. 1000Coins: $9.99 1000Coins for unlocking novels' chapters
  4. 3000Coins: $29.99 3000Coins for unlocking novels' chapters
  5. 1500Coins: $14.99 1500Coins for unlocking novels' chapters
  6. 2500Coins: $24.99 2500Coins for unlocking novels' chapters
  7. 5000Coins: $49.99 5000Coins for unlocking novels' chapters
  8. 100Coins: $0.99 100Coins for unlocking novels' chapters
  9. 200Coins: $1.99 200Coins for unlocking novels' chapters