fix problems on Phantom [iphone]

—— Run into issues on Phantom? Get help pending when official support gets back to you!

Phantom - Crypto Wallet

Info:

company: Phantom Technologies Incorporated

: https://help.phantom.app

: phantom.app

Chat with our AI-based Phantom Support

🛠️ Common Phantom Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Phantom has become progressively slower

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage > Phantom Wallet. Tap on 'Offload App' to clear the cache with... ⇲

NFT image sizing issues

Fix: 1. Adjust display settings: Check if your iPhone display settings are set to 'Standard' rather than 'Zoomed'. Go to Settings > Display & Bri... ⇲

Security issue

Security flaws leading to fund theft

Fix: 1. Enable two-factor authentication (2FA): If available, enable 2FA in the app settings to add an extra layer of security to your account.... ⇲

Compatibility issue

Limited hardware wallet support

Fix: 1. Use a compatible hardware wallet: Check the Phantom Wallet website for a list of supported hardware wallets and consider purchasing one t... ⇲

Transactions issue

Error messages during transactions

Fix: 1. Check network status: Ensure that the blockchain network you are using is operational. You can check the network status on their official... ⇲

Frequent transaction errors

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix transaction-related bugs. OR 2. Verify t... ⇲

Customization issue

Inability to remove tokens from managed list

Fix: 1. Use the app settings: Go to the token management section in the app settings and look for an option to manage or remove tokens from your... ⇲

No option to change currencies

Fix: 1. Check app settings: Go to the settings menu in the app and look for currency options. If available, select your preferred currency. OR... ⇲

Inability to add certain tokens

Fix: 1. Check token compatibility: Ensure the token you are trying to add is supported by the Phantom Wallet. Refer to the official documentation... ⇲

Loading issue

Delayed charts

Fix: 1. Refresh the app: Pull down on the chart screen to refresh the data. This can help load the latest information. OR 2. Check your intern... ⇲

Slow issue

Slow response when switching wallets

Fix: 1. Restart the app: Close the app completely and reopen it to see if performance improves when switching wallets. OR 2. Limit the number... ⇲

Screen issue

Web browser displays grey screen

Fix: 1. Clear browser cache: Go to your browser settings and clear the cache and cookies. This can resolve display issues. OR 2. Try a differe... ⇲

UI issue

Keyboard obstructs import button

Fix: 1. Rotate your device: Try rotating your iPhone to landscape mode, which may provide more screen space and move the keyboard out of the way.... ⇲

Bugs issue

Inaccurate preloaded links

Fix: 1. Manually enter links: Instead of relying on preloaded links, manually enter the correct URLs to ensure accuracy. OR 2. Bookmark reliab... ⇲

Staking rewards not functioning

Fix: 1. Verify staking status: Check if your tokens are properly staked by reviewing the staking section in the app. Ensure you meet any minimum... ⇲

Face ID issues preventing account access

Fix: 1. Reset Face ID: Go to Settings > Face ID & Passcode, and reset Face ID. Then, set it up again to ensure it works properly with the app.... ⇲

Payments issue

Funds trapped in the app

Fix: 1. Attempt a transaction: Try sending a small amount of funds to another wallet to see if the transaction goes through, which may unlock you... ⇲

High gas fees

Fix: 1. Choose optimal transaction times: Gas fees can fluctuate based on network congestion. Try to execute transactions during off-peak hours w... ⇲

Support issue

Non-existent customer support

Fix: 1. Utilize community forums: Join community forums or social media groups related to Phantom Wallet to seek help from other users who may ha... ⇲