fix problems on The Jerusalem Post [iphone]

—— Run into issues on The Jerusalem Post? Get help pending when official support gets back to you!

The Jerusalem Post

Info:

company: The Jerusalem Post

: http://www.jpost.com

: www.jpost.com

Chat with our AI-based The Jerusalem Post Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Full-screen ads cannot be closed

Fix: Try tapping the 'X' or 'Close' button in the corner of the ad. If it doesn't work, try rotating your device to landscape mode and then back... »»

Ads block access to content

Fix: If ads are blocking content, try refreshing the app by pulling down on the screen. This may reload the content and reposition the ads. OR... »»

Ads issue

Ads placed near the clock are unclickable

Fix: Try adjusting the orientation of your device or changing the screen resolution in the settings to see if it affects the placement of the ads... »»

Ads play sound and cannot be muted

Fix: Check your device's volume settings and mute the device if necessary. You can also try turning on 'Do Not Disturb' mode to silence notificat... »»

Ads cover articles making reading impossible

Fix: Try rotating your device to landscape mode, which may reposition the ads and allow for better reading access. OR If the ads are persisten... »»

No option to skip ads in premium version

Fix: Check the app settings to see if there is an option to manage ad preferences. Sometimes, premium features are hidden in the settings menu.... »»

Inability to dismiss ads leads to app closure

Fix: If an ad is unresponsive, try force closing the app and reopening it. This may reset the ad display. OR If the issue persists, consider u... »»

Ads redirect to spam sites

Fix: Avoid clicking on ads that seem suspicious. If you encounter a spam site, close the browser tab and return to the app. OR Consider using... »»

Account issue

App fails to recognize premium subscriptions

Fix: Log out of your account and log back in to refresh your subscription status. Go to 'Settings' in the app, find 'Account', and select 'Log Ou... »»

Search issue

No search function available

Fix: Use the 'Find on Page' feature in your browser if you are accessing the content through a web view. Tap the share icon and select 'Find on P... »»

UI issue

Content organization is confusing

Fix: Try using the 'Categories' or 'Sections' feature in the app to navigate to specific topics of interest. This can help streamline your conten... »»

Poor user interface design

Fix: Familiarize yourself with the app layout by exploring different sections. Sometimes, user experience improves with usage. OR Provide feed... »»

Settings issue

Difficult to edit personal account settings

Fix: Navigate to the 'Settings' section of the app, and look for 'Account' or 'Profile'. If you have trouble finding it, try scrolling down to se... »»

Freezing issue

App frequently freezes or shows a white screen

Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing 'Clear Cache' if available. If not, try deleting and... »»

Notifications issue

Excessive push notifications

Fix: Go to your iPhone Settings > Notifications > The Jerusalem Post and adjust the notification settings to reduce the frequency or type of noti... »»

Inconsistent article access from notifications

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to notifications and content access. OR Try clea... »»

Slow issue

Slow loading times

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if it improves loading times. OR... »»

Stability issue

Poor app stability

Fix: Regularly update the app to the latest version, as updates often include stability improvements. Check for updates in the App Store. OR F... »»

Content issue

Lack of regional news coverage

Fix: Check the app settings to see if there are options to customize your news feed based on your location or interests. OR Consider using the... »»

Crashes issue

Frequent app crashes

Fix: Ensure your device has enough storage space and memory available. Delete unnecessary apps or files to free up space. OR Try uninstalling... »»

Support issue

Inadequate customer support for subscription issues

Fix: Check the app's FAQ or help section for common subscription issues and solutions. This may provide immediate answers. OR Document your su... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

57.3%

Good experience

33.0%

Neutral

9.7%

~ from our NLP analysis of 185 combined software ratings.

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Private Data The Jerusalem Post collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Jpost.com : $7.99 Dear reader, The Jerusalem Post is pleased to introduce its premium app, featuring online editions of the daily "Jerusalem Post" electronic paper, and a selection of exclusive articles.
Premium Plus: $4.99 The Jerusalem Post Premium Plus subscription
Subscription for 1 month: $7.99 Dear reader, The Jerusalem Post is pleased to introduce its premium sections of articles for the mobile app, featuring the daily "Jerusalem Post" electronic paper, and a selection of exclusive articles.