fix problems on TrillerTV [iphone]

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—— Run into issues on TrillerTV? Get help pending when official support gets back to you!

TrillerTV: Live Sports
Info:
company: Flipps Media Inc.
: https://support.trillertv.com/hc
: www.trillertv.com
Chat with our AI-based TrillerTV Support
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Compatibility issue

Inconsistent casting to smart TVs

Fix: 1. Ensure both your iPhone and smart TV are connected to the same Wi-Fi network. 2. Restart both your iPhone and smart TV to refresh the con... ⇲
 
Login issue

Login issues on iOS app

Fix: 1. Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' option to reset i... ⇲
 
UI issue

VoiceOver accessibility problems

Fix: 1. Ensure that VoiceOver is enabled in your iPhone settings by going to Settings > Accessibility > VoiceOver. 2. If the app is not respondin... ⇲
 
Customization issue

No continue watching feature

Fix: 1. Manually keep track of your last watched episode by noting it down or using a note-taking app. 2. Create a playlist or favorites list wit... ⇲

No option to watch live shows from the beginning

Fix: 1. Check if the app has a 'rewind' feature for live shows. If available, use it to start from the beginning. 2. Look for any on-demand optio... ⇲
 
Playback issue

Playback issues with lag and freezing

Fix: 1. Check your internet connection speed and stability. If it’s slow, try switching to a different network or resetting your router. 2. Clear... ⇲
 
Ads issue

Ads interrupting content

Fix: 1. Check if there is an option to subscribe to an ad-free version of the app. If available, consider upgrading your subscription. 2. If ads... ⇲
 
Video issue

Limited resolution options

Fix: 1. Check the app settings for video quality options and select the highest available resolution. 2. Ensure your internet connection is stabl... ⇲
 
Syncing issue

Content not saving where left off

Fix: 1. Manually note the last watched episode or use a note-taking app to track your progress. 2. Regularly check for app updates that may addre... ⇲
 
Payments issue

High subscription fees for additional content

Fix: 1. Review your subscription plan and see if there are any lower-cost options available that still meet your needs. 2. Look for promotional o... ⇲
 
Search issue

Search function returns out of order results

Fix: 1. Try using specific keywords or filters when searching to narrow down results. 2. Clear the app's cache by going to Settings > General > i... ⇲
 
Crashes issue

TrillerTV crashes when launching episodes

Fix: 1. Close the app completely and restart your iPhone. Then reopen the app and try launching the episode again. 2. Check for any available upd... ⇲
 
Downloads issue

Inability to access purchased content after a delay

Fix: 1. Ensure you are logged into the correct account that made the purchase. 2. Check for any app updates that may resolve access issues. OR... ⇲
 
Support issue

Poor customer support response times

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact support. 2. Use social media platforms... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.0%

Bad experience
6.6%

Neutral
2.4%

~ from our NLP analysis of 16,950 combined software ratings.

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 Private Data TrillerTV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pay Per View (50): $49.99 Pay Per View (50)
  2. TrillerTV+: $7.99 Monthly selection of premium live sports
  3. Pay Per View (20): $19.99 Ticket to watch Pay Per View (20)
  4. AEW Plus (1 Month): $9.49 Live and on demand play of AEW's weekly shows
  5. TrillerVerz Pass (1 Month): $2.99 Instant access to TrillerVerz library
  6. TrillerTV+: $4.99 Monthly selection of premium live sports
  7. Pay Per View (40): $39.99 Ticket to watch Generic Tier 40 PPV
  8. Pay Per View (30): $29.99 Ticket to watch Generic Tier 30 PPV
  9. Pay Per View (25): $24.99 Ticket to watch Generic Tier 25 PPV
  10. Pay Per View (15): $14.99 Ticket to watch Generic Tier 15 PPV