fix problems on Service CU [iphone]

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Service CU Mobile Banking
Info:
company: Service Credit Union
: http://www.servicecu.org
: www.servicecu.org
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Bugs issue

Application error when checking balance

Fix: 1. Refresh the App: Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. Reopen the app... ⇲

Mobile check deposit becoming more difficult

Fix: 1. Ensure Proper Check Alignment: When taking photos of the check, make sure it is well-aligned within the frame and that all corners are vi... ⇲
 
Payments issue

Inability to initiate external wire transfers

Fix: 1. Verify Account Settings: Check if your account settings allow for external wire transfers. Go to the app settings and ensure that all nec... ⇲

Limited deposit limits

Fix: 1. Review Deposit Policies: Check the app or the Service CU website for information on deposit limits. Understanding these limits can help y... ⇲

No autopay feature for credit cards

Fix: 1. Set Reminders: If autopay is not available, set reminders on your phone to manually pay your credit card bills on time each month. 2. Us... ⇲

Inability to transfer to external accounts easily

Fix: 1. Verify Account Settings: Ensure that your account settings allow for external transfers. Check for any restrictions or requirements that... ⇲
 
Security issue

No facial recognition feature

Fix: 1. Use Touch ID: If your iPhone supports Touch ID, enable it for the app. Go to the app settings and look for security options to enable Tou... ⇲
 
Syncing issue

Inconsistent balance updates

Fix: 1. Refresh the App: Close the app and reopen it to refresh the data. This can help in getting the latest balance updates. 2. Check Internet... ⇲
 
Notifications issue

Lack of notifications for maintenance

Fix: 1. Enable Notifications: Go to your iPhone's Settings > Notifications > Service CU Mobile Banking and ensure that notifications are enabled.... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and features. This can help you navigate more eas... ⇲

Bland user interface design

Fix: 1. Provide Feedback: While you cannot contact developers, consider providing feedback through any available channels within the app to expre... ⇲
 
Network issue

Server errors preventing access

Fix: 1. Check Service Status: Visit the Service CU website or social media pages to see if there are any reported outages or server issues. 2. R... ⇲
 
Support issue

Long wait times for customer support

Fix: 1. Use Online Resources: Check the Service CU website for FAQs or troubleshooting guides that may help you resolve your issue without needin... ⇲
 
Compatibility issue

Limited functionality without physical branches

Fix: 1. Utilize Online Banking: Make the most of the online banking features available on the Service CU website, which may offer more functional... ⇲
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 what users are saying
Good experience
95.4%

Bad experience
2.4%

Neutral
2.2%

~ from our NLP analysis of 21,989 combined software ratings.

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 Private Data Service CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data