fix problems on Solla [iphone]

—— Run into issues on Solla? Get help pending when official support gets back to you!

solla

Info:

company: SHENZHEN GOALSUN OPTOELECTRONICS TECHNOLOGY CO.,LTD

: https://solla.us

: solla.us

Chat with our AI-based solla Support

🛠️ Common solla Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bluetooth connectivity is weak

Fix: 1. Ensure that your iPhone's Bluetooth is turned on. Go to 'Settings' > 'Bluetooth' and toggle it on if it's off. 2. Check the distance betw... ⇲

Network timeout during login

Fix: 1. Check your internet connection. Ensure that your Wi-Fi or cellular data is working properly by trying to access other apps or websites. 2... ⇲

Syncing issue

Cannot synchronize multiple lights

Fix: 1. Ensure that all lights are powered on and within Bluetooth range of your iPhone. 2. Check if the lights are compatible with the Solla app... ⇲

Settings issue

Fails to change schedules

Fix: 1. Ensure that you are following the correct steps to change schedules in the app. Go to the scheduling section and make sure to save any ch... ⇲

Network issue

solla does not connect to lights

Fix: 1. Ensure that the lights are powered on and within range of your iPhone. 2. Restart both the app and your iPhone to refresh the connection.... ⇲