fix problems on Tap [iphone]

—— Run into issues on Tap? Get help pending when official support gets back to you!

tap: Trust Axiata Pay

Info:

company: Trust Axiata Digital Limited

: https://trustaxiatapay.com

Chat with our AI-based tap Support

🛠️ Common tap Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

tap not working after following all processes

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app issues. Press and hold the power button until you see the 'slide to powe... ⇲

SIM card verification issues

Fix: 1. Check your SIM card: Ensure that your SIM card is properly inserted and functioning. Remove it and reinsert it, making sure it clicks int... ⇲

Updates issue

Missing school list for tuition fees in iOS

Fix: 1. Update the app: Ensure you have the latest version of the app installed. Go to the App Store, tap on your profile icon, and scroll down t... ⇲

No updates available for iOS version

Fix: 1. Check for iOS updates: Go to Settings > General > Software Update to see if there are any updates available for your iPhone. Keeping your... ⇲

Bugs issue

Bugs during payment process

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue pe... ⇲

Messages issue

OTP not received for phone number verification

Fix: 1. Check your phone settings: Ensure that your phone is not in 'Do Not Disturb' mode and that you have not blocked messages from unknown sen... ⇲

Account sign-in failures

Fix: 1. Reset your password: If you are unable to sign in, try resetting your password. Look for a 'Forgot Password?' link on the sign-in page an... ⇲

Registration issue

NID verification failed

Fix: 1. Double-check your NID details: Ensure that the information you entered matches exactly with your National ID. Any discrepancies can cause... ⇲

Compatibility issue

Incompatibility with eSIM

Fix: 1. Check eSIM settings: Go to Settings > Cellular > Add Cellular Plan and ensure your eSIM is properly configured. If not, follow the instru... ⇲