fix problems on MyGNV [iphone]

—— Run into issues on MyGNV? Get help pending when official support gets back to you!

myGNV

Info:

company: City of Gainesville

: https://support.rocksolid.com/

Chat with our AI-based myGNV Support

🛠️ Common myGNV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to create account

Fix: 1. Ensure you have a stable internet connection. 2. Check if the app is updated to the latest version. Go to the App Store, search for myGNV... ⇲

Endless loop in password creation

Fix: 1. Ensure that your password meets the app's requirements (e.g., minimum length, special characters). 2. Clear the app's cache by going to S... ⇲

Account issue

Email verification issues

Fix: 1. Check your spam or junk email folder for the verification email. 2. Ensure that you entered the correct email address during registration... ⇲

Account reset failures

Fix: 1. Ensure you are using the correct email address or phone number associated with your account. 2. Check your internet connection to ensure... ⇲

Slow issue

Slow response from forwarded agencies

Fix: 1. Check your internet connection to ensure it is stable and fast. 2. Try using the app during off-peak hours when server load may be lower.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.7%

Bad experience

8.3%

Neutral

0.0%

~ from our NLP analysis of 24 combined software ratings.

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Private Data myGNV collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics