fix problems on Earjoy Intelligence [iphone]

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—— Run into issues on Earjoy Intelligence? Get help pending when official support gets back to you!

Earjoy Intelligence
Info:
company: 深圳沃奇互娱科技有限公司
: https://watchfun.cn
Chat with our AI-based Earjoy Intelligence Support
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Network issue

Bluetooth connection issues

Fix: 1. Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Forget the earbuds from your Bluetooth s... ⇲
 
Bugs issue

Earjoy Intelligence fails to locate earbuds

Fix: 1. Make sure the earbuds are charged and in pairing mode. Refer to the user manual for instructions on how to put them in pairing mode. 2. M... ⇲

Translation feature not real-time

Fix: 1. Check if there are any settings within the app that allow you to adjust the translation speed or mode. 2. Ensure that your internet conne... ⇲

Earjoy Intelligence requires constant interaction for translation

Fix: 1. Look for any settings in the app that allow for automatic translation or voice activation features. 2. If the app does not support this,... ⇲

Limited functionality without app open

Fix: 1. Keep the app open while using the earbuds to ensure full functionality. 2. Check if there are any settings in the app that allow backgrou... ⇲
 
Slow issue

Latency in translation

Fix: 1. Test the translation feature in different environments to see if latency improves in quieter settings. 2. Close any background apps that... ⇲
 
Audio issue

Volume not loud enough

Fix: 1. Check the volume settings on both your iPhone and the earbuds. Make sure both are turned up to the maximum level. 2. Look for any equaliz... ⇲
 
Registration issue

Inability to register or log in

Fix: 1. Double-check your internet connection to ensure it is stable. 2. Ensure that you are entering the correct email and password. If you forg... ⇲
 
Support issue

Earjoy Intelligence lacks guided tutorials

Fix: 1. Explore the app's settings or help section for any available documentation or FAQs that may provide guidance. 2. Search online for user-g... ⇲

Poor customer support

Fix: 1. Look for user forums or community support groups where you can ask questions and share experiences with other users. 2. Document your iss... ⇲
 
Compatibility issue

Translation only works with specific setup

Fix: 1. Review the app's documentation to understand the required setup for optimal translation. Ensure that your earbuds and app settings align... ⇲

Inconsistent performance across devices

Fix: 1. Ensure that all devices are updated to the latest software version. 2. Test the app on different devices to identify specific issues and... ⇲
 
Payments issue

Refund process is difficult

Fix: 1. Review the app's refund policy in the app store or on the company’s website to understand the steps required for a refund. 2. Keep all pu... ⇲
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 what users are saying
Bad experience
71.8%

Good experience
24.5%

Neutral
3.7%

~ from our NLP analysis of 273 combined software ratings.

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 Private Data Earjoy Intelligence collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics