fix problems on Trivago [iphone]

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—— Run into issues on Trivago? Get help pending when official support gets back to you!

trivago: Compare hotel prices
Info:
company: trivago N.V.
: https://support.trivago.com/hc/en-us
: www.trivago.com
Chat with our AI-based trivago Support
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Support issue

Poor customer service response

Fix: For quicker responses, utilize the in-app help section or FAQ, which may provide immediate answers to common issues. This can save time comp... ⇲

Lack of direct customer support

Fix: Utilize the in-app help section or FAQ for immediate assistance with common issues, which can often resolve problems without needing direct... ⇲
 
Bugs issue

Incorrect reservation details

Fix: To avoid incorrect reservation details, double-check all entered information before finalizing your booking. Review the confirmation screen... ⇲

Booking errors leading to wrong locations

Fix: When searching for hotels, use the map feature to visually confirm the location of the hotel before booking. This can help prevent booking e... ⇲

Oversold hotel rooms

Fix: To minimize the risk of oversold rooms, book your stay as early as possible, especially during peak travel seasons. This increases your chan... ⇲

Inconsistent information from booking partners

Fix: When booking, always cross-reference information with the hotel’s official website to ensure consistency in details such as amenities and po... ⇲

Issues with cancellation processes

Fix: Before booking, carefully read the cancellation policy associated with your reservation. This will help you understand the terms and conditi... ⇲
 
Payments issue

Hidden fees and charges

Fix: Before finalizing your booking, carefully read the terms and conditions, as well as the breakdown of costs. Look for any notes on additional... ⇲

Inability to consolidate payments

Fix: To manage payments more effectively, consider using a single payment method for all bookings to keep track of expenses easily. OR If you... ⇲
 
UI issue

Difficult navigation on the app

Fix: To improve navigation, familiarize yourself with the app layout. Spend some time exploring different sections to understand where features a... ⇲
 
Customization issue

Limited filtering options

Fix: To work around limited filtering options, use the search bar to enter specific criteria or keywords that may help narrow down your search re... ⇲
 
Crashes issue

trivago freezes or crashes

Fix: If the app freezes or crashes, try closing the app completely and restarting it. You can do this by double-tapping the home button and swipi... ⇲
 
Ads issue

Misleading price comparisons

Fix: To avoid misleading price comparisons, always check the final price on the hotel’s official website after finding a deal on Trivago. This en... ⇲
 
Messages issue

Problems with confirmation emails

Fix: If you do not receive a confirmation email, check your spam or junk folder. Sometimes, emails can be filtered incorrectly by your email prov... ⇲
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 what users are saying
Good experience
95.2%

Neutral
2.5%

Bad experience
2.2%

~ from our NLP analysis of 204,659 combined software ratings.

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 Private Data trivago collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data