fix problems on Just CrossStitch [iphone]

—— Run into issues on Just CrossStitch? Get help pending when official support gets back to you!

Just CrossStitch

Info:

company: Annie's Publishing, LLC

: https://www.pocketmags.com/information/default.aspx

Chat with our AI-based Just CrossStitch Support

🛠️ Common Just CrossStitch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Just CrossStitch crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Inability to restore purchases

Fix: 1. Check your Apple ID: Ensure you are logged into the same Apple ID that you used to make the purchases. Go to Settings > [your name] > iTu... ⇲

Updates issue

Missing issues from previous years

Fix: 1. Check your account settings: Ensure that you are logged into the correct account that holds your previous purchases. Go to the app settin... ⇲

Just CrossStitch has not been updated recently

Fix: 1. Check for updates: Regularly check the App Store for updates. If there are no updates, consider providing feedback through the app's feed... ⇲

Inconsistent availability of new issues

Fix: 1. Set reminders: If new issues are released on a schedule, set reminders on your phone to check for new content regularly. OR 2. Follow... ⇲

Support issue

No response from customer support

Fix: 1. Check for alternative support channels: Look for FAQs or help sections within the app or on the website that may provide answers to commo... ⇲

Lack of communication from publisher

Fix: 1. Check for updates: Regularly check the app or website for any announcements or updates regarding communication from the publisher. OR... ⇲

Payments issue

Limited access to purchased content

Fix: 1. Verify your subscription status: Go to the app settings and check if your subscription is active. If it’s expired, you may need to renew... ⇲

Subscription issues not available

Fix: 1. Check subscription settings: Go to Settings > [your name] > Subscriptions on your iPhone to see if your subscription is active or if ther... ⇲

High subscription price without adequate content

Fix: 1. Evaluate your usage: Assess how often you use the app and if the subscription cost aligns with your usage. If not, consider canceling and... ⇲

Features issue

No printing capability

Fix: 1. Use screenshot method: If you need to print a chart, take a screenshot of the chart on your iPhone by pressing the side button and the vo... ⇲

UI issue

Frustrating user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s features and settings. Sometimes, understanding how to navigate th... ⇲

Customization issue

No option to highlight or make working copies of charts

Fix: 1. Use a third-party app: Consider using a note-taking or PDF annotation app to import charts and highlight or mark them as needed. OR 2.... ⇲

Downloads issue

Just CrossStitch fails to download issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲

Account issue

No access to digital subscription on app

Fix: 1. Verify subscription status: Ensure that your digital subscription is active and linked to the correct account. Check your subscription se... ⇲