fix problems on Storyluxe [iphone]

—— Run into issues on Storyluxe? Get help pending when official support gets back to you!

Storyluxe: Templates & Filters

Info:

company: Luxe Studio Apps LLC

: https://luxe.studio/support

: luxe.studio

Chat with our AI-based Storyluxe Support

🛠️ Common Storyluxe Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Storyluxe crashes after recent update

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Subscription issues despite payment confirmation

Fix: 1. Check your subscription status: Go to Settings > [your name] > Subscriptions. Look for Storyluxe and ensure that your subscription is act... ⇲

Customization issue

Limited resizing options for images

Fix: 1. Use a third-party photo editing app: Before importing images into Storyluxe, resize them using a photo editing app like Snapseed or Canva... ⇲

Need for more neon and minimalistic templates

Fix: 1. Use design apps for additional templates: Consider using other design apps that specialize in neon and minimalistic templates, such as Ca... ⇲

Compatibility issue

Some templates do not work with all pictures

Fix: 1. Check image resolution: Ensure that the images you are using meet the recommended resolution for the templates. High-resolution images ar... ⇲

Updates issue

Lack of new updates and templates

Fix: 1. Regularly check for app updates: Go to the App Store, tap on your profile icon, and scroll down to see if there are any updates available... ⇲

Payments issue

Desire for a yearly subscription option

Fix: 1. Monitor the app for changes: Keep an eye on the app updates and announcements. Developers may introduce new subscription options based on... ⇲

Uploads issue

Inability to upload custom background graphics

Fix: 1. Use existing templates: Instead of uploading custom backgrounds, explore the existing templates within Storyluxe that may fit your design... ⇲

Account issue

Inconsistent access to previously free templates

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Storyluxe, and select 'Offload App'. This will clear the cache without d... ⇲