fix problems on Pinterest [iphone]

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—— Run into issues on Pinterest? Get help pending when official support gets back to you!

Pinterest
Info:
company: Pinterest
: https://help.pinterest.com
: www.pinterest.com
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UI issue

Inability to zoom in on images

Fix: 1. Use the pinch-to-zoom gesture: Place two fingers on the screen and move them apart to zoom in on images. If this doesn’t work, try tappin... ⇲
 
Updates issue

Difficult navigation after updates

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the app to understand the new navigation. Look for tutorial pop-ups t... ⇲
 
Features issue

Loss of features like commenting with photos

Fix: 1. Check for updates: Sometimes features are temporarily removed and may return in future updates. Ensure your app is up to date. 2. Use alt... ⇲

Deactivated pins without clear reason

Fix: 1. Review Pinterest guidelines: Familiarize yourself with Pinterest's community guidelines to understand what may lead to pin deactivation.... ⇲

Problems with saved pin filters

Fix: 1. Reset filters: Go to the saved pins section and reset any filters you have applied to see all your saved pins. 2. Clear app cache: Offloa... ⇲
 
Search issue

Inaccurate search results

Fix: 1. Refine your search terms: Use more specific keywords or phrases to narrow down your search results. 2. Use filters: After performing a se... ⇲

Difficulty finding specific boards

Fix: 1. Use the search function: Tap on the search bar and type the name of the board you are looking for. 2. Organize your boards: Consider rena... ⇲
 
Customization issue

Forced to use app despite preference for website

Fix: 1. Use a browser: Open Safari or another browser on your iPhone and navigate to the Pinterest website directly. You can log in and use the s... ⇲

Inability to edit pin titles and descriptions

Fix: 1. Open the pin: Tap on the pin you want to edit, then tap the pencil icon to edit the pin. If this option is not available, it may be due t... ⇲
 
Notifications issue

No notifications for comments

Fix: 1. Check notification settings: Go to your profile, tap on the settings gear, and ensure that notifications for comments are enabled. 2. Upd... ⇲
 
Content issue

AI-generated images cluttering feed

Fix: 1. Hide unwanted content: Tap the three dots on AI-generated images and select 'Hide this ad' or 'Not interested' to reduce similar content... ⇲
 
Account issue

Account deactivation without explanation

Fix: 1. Check your email: Look for any communication from Pinterest regarding your account status. 2. Attempt to log in: If you can still log in,... ⇲

Inability to share accounts

Fix: 1. Use a shared email: If you want to share an account, consider using a shared email address for both users to log in. 2. Create a collabor... ⇲
 
Collaboration issue

Issues with collaborative boards

Fix: 1. Check permissions: Ensure that you have the correct permissions to add or edit pins on the collaborative board. 2. Refresh the board: Clo... ⇲
 
Ads issue

Unwanted product ads dominating feed

Fix: 1. Hide product ads: Tap the three dots on the product ad and select 'Hide this ad' to reduce similar ads in the future. 2. Adjust your inte... ⇲

Unclear distinction between ads and content

Fix: 1. Familiarize yourself with ad formats: Spend some time learning how Pinterest displays ads versus regular content. Ads often have a small... ⇲
 
Loading issue

Home feed refreshes unexpectedly

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause the feed to refresh unexpect... ⇲
 
Compatibility issue

Inconsistent user experience across devices

Fix: 1. Ensure app updates: Make sure the Pinterest app is updated on all devices to ensure consistency in features and performance. 2. Log out a... ⇲
 
Support issue

Lack of support for user-reported issues

Fix: 1. Use community forums: Engage with Pinterest community forums or social media groups where users share solutions and experiences. 2. Docum... ⇲
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 what users are saying
Good experience
95.5%

Neutral
2.3%

Bad experience
2.2%

~ from our NLP analysis of 5,159,407 combined software ratings.

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 Private Data Pinterest collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Body
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Surroundings